Average
Based on 165 reviews
Kaiber Superstudio3.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Superstudio by Kaiber – A Playground for Accelerating ImaginationSuperstudio is your all-in-one creative canvas, built to bring your ideas to life with the power of AI. Whether you're crafting cinematic videos, generating stunning images, or composing original audio, Superstudio gives you the tools to explore, experiment, and express—faster than ever.From concept to creation, everything happens in one fluid space designed for speed, simplicity, and creative freedom.
Kaiber Superstudio (kaiber.ai) has 165 customer reviews on Folks Told, with an average rating of 3.2 out of 5.
165 approved reviews, newest moderated first
D. J.
I had an issue with an unexpected subscription charge, but the Kaiber support team handled it promptly and professionally. The platform itself offers innovative and useful AI tools. I appreciate the excellent customer service and the swift resolution. Thank you, Kaiber team!
Jalonie J.
Good responsive customer service. Keep in mind they have business hours. I purchased a subscription without realizing it had annual renewal. I have since stopped using their service. It was a good little time and enjoyable. However I forgot about it. Random charge came but swiftly refunded through support. Amy company/brand gets a good rating from me that's willing to understand, communicate, and work with you.
mark M.
I checked out Kaiber a while back and loved the services they provided. Unfortunately the project I was using Kaiber for ended and I didn't need their services anymore. I didn't realize that I was on a yearly renewal and I was charged again. I told them my situation and they immediately refunded my money and canceled my yearly renewal. They were so good to work with that I will look for new projects to use them for. Definitely appreciate when companies do right by the customer. It's too rare nowadays. Thanks Kaiber!
Kenzo F.
I had a big problem with the automatic annual renewal that I had not authorized. but thanks to Patrick from the assistance center, he confirmed that he had refunded me. excellent operator and service center
Slunko R.
Patrick from support was very helpful when I needed refund my forgotten uncanceled subscribtion, because my project was already done. I will be coming back for another project for sure. Kaiber has some issues when it comes to mouth movement being distorted, when vocalist is singing, but overall I find Kaiber being the best video to AI video maker (picture to video also). Interface is very user friendly and it is easy to use for everyone. If you put enough time and effort into your work, the results can be really satisfying. Kaiber support is helpful, feel free to ask them whatever you need to know.
Daniel N.
great costumer service
Skits S.
They charge you $15 for a bunch of credits that obscure the reality of their overly expensive $5/minute at low scale. You want to upscale it to 4k get ready to dish out more money. Yes ladies and gentlemen these people are selling you a $15 monthly memberships that can't even do what features it says it supports. Imagine buying a year up front and burning it all on 1 music video. These people are crooks cashing in on the AI hype.
Reply from Kaiber SuperstudioJun 28, 2024
We have been around since the start of the AI so definitely not cashing in. credits cover the compute cost for each generation and also for each upscale you action. We have various features each at different cost per second because of the higher and lower compute costs involved in each process. upscaling also isnt expensive its a tiny fraction to x2 and to x4 the videos you make. would love to connect to ascertain what you mean by it doesnt support what the feature says it supports.
Nabil
Great and innovative company that value user experience. Many thanks for your great work!
