Germana de F.
Great for clutter!
Quick delivery, item was as described, easy to install, looks great in my bathroom :) Love getting all that counter clutter hidden away and organized!
Average
Based on 317 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We strive to provide excellent kitchen and bathroom appliances from top name brands.
Kitchen & Bath Authority (kbauthority.com) has 317 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
317 approved reviews, newest moderated first
Germana de F.
Quick delivery, item was as described, easy to install, looks great in my bathroom :) Love getting all that counter clutter hidden away and organized!
Michael R.
quick shipment, item as described
Michael
Clear and straight forward shopping experience. The article I was looking for was easy to find and identify. I've received an email with tracking information after a few days, the item a few days later in great condition.
John G.
Glass panel arrived timely and well packaged. We think it will be perfect for our new bathroom.
Stephen L.
I initially placed an order for a mirror, but got notified it wouldn't ship until June. They let me cancel easily, got a full refund and I was able to place a new order for a new mirror which arrived and looks fantastic. Really happy with customer support and it's great to still be able to get people on the phone quickly/easily.
Theron E.
Easy to order online with fast shipping. Very happy with the sink. There was one small issue which customer service was able to assist with.
Reply from Kitchen & Bath AuthorityApr 16, 2026
Thank you for your kind review! We’re happy to hear the ordering process was easy and that your sink arrived quickly. It’s great to know our customer service team was able to take care of the issue for you. Please don’t hesitate to reach out if you need anything in the future.
Angela E.
There were very helpful in making a decision to buy a different vanity since the original one I picked was 16 weeks out of production
Reply from Kitchen & Bath AuthorityApr 16, 2026
Thank you for your feedback! We’re happy our team could guide you to a different vanity and help avoid the long lead time. We know timing is important, and we’re glad we could find a solution that worked for you.
Steve
I had previously ordered from a competitor and after receiving a toilet broken and then reordering received another one broken.Both orders took a couple weeks to receive. I found at KBA and received in perfect shape 2 days later. I ordered another one with the same experience.
Reply from Kitchen & Bath AuthorityApr 16, 2026
Thank you for sharing your experience! We’re sorry to hear about the issues you had elsewhere, but we’re glad we could provide a much smoother experience. It’s great to know your orders arrived quickly and in perfect condition. We truly appreciate your continued trust in us.