KeepkeyReviews of keepkey.com

best device i have ever bought and customer support is quick and to the point, i appreciate everything they do :)

Jake helped me every step of the way and was incredible! My small issue was taken care of immediately.

Jake is great, response was quick and resolution was fast!

i had a fantastic experience with them ordered directly from keep key to the uk i was worried about time to arrive, they kept in contact with me and support is constant . the product it self sturdy strong and reliable i dont use it for portability , and wouldnt carry it around but can easily fit in your pocket, the app is easy to use and set up ! would be good if they had a mobile app and a fiat value to coins stored but is very good as is im egar to see which other coins they plan to hold in the near future

Keepkey is a great team. All of my requests to the use of Keepkey and others related are explained clearly and usefully as soon as possible. Many thanks to Keepkey and Service team. Merry Christmas and Happy New Year, Regards, Your client, Viet

Customer service was awesome. I expected to wait for days for an answer but got one right away.

Immediate response in a tense situation. Excellent, detailed information.

I run into the problem. When I had to send some coins worth of $850 to other wallet. Nightmare came at the second I pressed send. Together with my $850 Keepkey made a second address worth over $5000 from my wallet and sent both wallet addresses to blockchain site. No idea why but $850 reach it's destination and second stuck at blockchain as unspent money. There is no way to retrieve this money back. So I lost over $5000. Keepkey support was not very helpfull and explained that money should be return back to the wallet. On my question how long it will take I never got an answer. I don't understand in a first place why my money was taken out from my wallet without my authorization and I have no idea if it ever will be back to my wallet. Will wait for return of money and will return this wallet back to the store. There is no point to have unpredictable device which can send unknown amount of money to nowhere. I need something that I will relly on. $5000 maybe for someone nothing but it is lots of money for me especially when I really on it. I would not recommend this divice to nobody. Now I am just sitting and waiting if by some magic it will appear in this useless device which brought to me so many problems. Thank you.