Excellent
Based on 135 reviews
Kingbullbike4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Kingbull, we believe the perfect ride isn’t one-size-fits-all—it’s a personal journey. While many e-bike brands force riders to compromise, we set out in 2023 to change that. In just a short time, over 20,000 riders across the U.S. have embraced our commitment to quality, performance, and versatility. Whether you're commuting through the city, conquering rugged trails, hauling gear, or seeking a compact solution for easy storage, Kingbull delivers the power of choice. Every model is engineered to match your lifestyle—because this isn’t just a ride. It’s Your Ride. Your World. Your Way.
Kingbullbike (kingbullbike.com) has 135 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
135 approved reviews, newest moderated first
Daniel F.
So much fun what a great E-bike well worth it!!!!
Reply from KingbullbikeSep 9, 2026
Thank you so much for the awesome review! 🎉 We’re thrilled to hear you’re having so much fun with your Kingbull e-bike and that it’s been well worth it. Wishing you many more exciting and enjoyable rides ahead! 🚲⚡
Renzo E.
The bike its very nice to ride and light weight the only think that need improvement is is the screen you can't no see it at day time, but I really like this e-bike
Reply from KingbullbikeSep 9, 2026
Thank you so much for your feedback! We're delighted to hear that you're enjoying the bike and that you find it lightweight and comfortable to ride. 😊 We also really appreciate your feedback about the screen visibility in daylight. We'll pass your suggestion along to our product team as we continue working to improve our e-bikes. Thanks again for choosing us, and we hope you enjoy many more great rides! 🚲
Qwerty Is H.
While the customer service was a fair bit slow to respond, they were kind effective and are in the process of sending me a new part for my bike.
Reply from KingbullbikeSep 8, 2026
Thank you for taking the time to share your experience! We truly appreciate your patience and understanding, and we’re glad to hear that our team was able to help and get a replacement part on the way for you. We also appreciate your feedback regarding our response time. We’re always working to improve and provide faster, more efficient support. Thank you again for your kind words and for giving us the opportunity to make things right. We hope you’ll be back on the road and enjoying your bike again very soon! Best regards,
Clint
Great e-bikes and great service. Responsive and prompt with questions.
Reply from KingbullbikeSep 7, 2026
Thank you so much for your kind review! We’re delighted to hear that you’re happy with both our e-bikes and our service. We truly appreciate your support and look forward to working with you again!
Lost In The O.
Great bike. Suggest taking the time to properly set it up prior to your first ride. The only issue I had was that the front brakes were not working after assembly. I purchased a brake bleed kit and got a lot of air out of the line. Other than that, I've ridden close to 40 miles off-road, and I'm impressed with the handling and stability of the Hunter 2.0S.
Reply from KingbullbikeSep 4, 2026
Thank you for sharing your experience with the Hunter 2.0S! We’re glad to hear you’re impressed with its handling and stability, especially after nearly 40 miles of off-road riding. We’re sorry to hear about the front brake issue after assembly and appreciate you taking the time to get it resolved. Your feedback is valuable to us, and we’ll share it with our team as we continue improving our pre-delivery checks and overall customer experience. Thanks again for choosing Kingbull, and we hope you enjoy many more miles and adventures with your Hunter 2.0S!
burrisballs
Although I just moved and haven't received the bike yet the customer service is the best. Kingbull was not sure if my bike would be delivered before I moved and held on to my order for me. As soon as I got to where I will be living they responded immediately. After a couple emails confirming my address and such, they said they will ship it immediately. So far I am very happy.
Reply from KingbullbikeSep 4, 2026
Thank you so much for your kind words and 5-star review! We’re delighted to hear that our customer support team could make your move and delivery process a little easier. We truly appreciate your patience and trust in Kingbull, and we’re excited for you to receive your bike and start riding! We hope you love it just as much as the service you’ve received so far. Wishing you all the best in your new home and many great rides ahead!
michelle
Purchased 2 KB Ranger ebikes. These are our first e-bikes and my are they fun to ride! Order process was easy, shipping speed was as expected. Bikes were well packaged, however we did have a tear on one of the bike seats, likely due to puncture in one of the bike boxes. Reached out to KB, and they agreed to send a replacement. Be sure to keep your boxes and take photos during unboxing, this will help with any request/return issues during your build. The build itself was fairly easy with YouTube assistance - there are plenty! The bikes themselves feel like a quality build and love the features that come with the bike especially at this price point! The Ranger is a sweet looking bike- love the vintage look and the black & tan color way has a nice aesthetic! I recommend!
Reply from KingbullbikeSep 3, 2026
Thank you so much for choosing Kingbull and for purchasing two Ranger e-bikes! We’re thrilled to hear that you’re enjoying your first e-bike experience and having so much fun riding them. We’re also glad to hear that you found the ordering and shipping process smooth, and that you’re happy with the Ranger’s build quality, features, vintage-inspired design, and overall value. The black & tan colorway is definitely a great choice! We’re sorry that one of the seats arrived with a tear, but we’re glad our team was able to arrange a replacement for you. We truly appreciate you sharing your helpful advice about keeping the original boxes and taking photos during unboxing—this can be very helpful when addressing any shipping or assembly concerns. Thank you again for your recommendation and for sharing your experience with the Kingbull community. We hope you and your family continue to enjoy many fun and memorable rides together! 🚲
michelle
We have the Kingbull Hunter 2.0S. Very cool looking bike and excellent battery, We have had a couple of issues such as the ball bearings coming lose and a cable snapping, BUT communication with Kingbull was great. All problems were resolved and bike is good to go.
Reply from KingbullbikeSep 2, 2026
Thank you for taking the time to share your experience and for your kind words about our customer service response time. We truly appreciate your feedback and are glad to hear that you received a prompt response. Regarding the throttle cable, this type of cable is considered a wear-and-tear component and can be affected by external pulling, bending, or other physical damage during use, so it is generally not covered under our standard warranty. However, we also want to sincerely apologize for the way this was handled. Asking a customer to leave a positive review in exchange for a replacement part is not an appropriate practice and does not reflect our customer service standards. We take this matter seriously and will address it with the team to ensure this does not happen again. Your feedback helps us identify areas where we need to do better. Thank you again for choosing Kingbull and for giving us the opportunity to improve. We hope we can provide you with a better experience going forward! -------------------- Michelle, Thank you for taking the time to update your review and explain your concerns. We are truly sorry that the communication surrounding your case left you feeling that you had to change your review in order to receive support. We understand your frustration and would like to clarify what happened as transparently as possible. Regarding the throttle cable, based on the photos you provided, the damage was caused by pulling or physical force during use rather than a manufacturing defect. For this reason, it is outside the scope of our standard warranty. However, this never meant that we did not want to help you repair your bike. Our customer service representative had an opportunity to make one exception to our normal policy each day, and she chose to use that opportunity for your case. Her intention was to provide you with a replacement throttle as a goodwill gesture. She hoped that, if you were satisfied with her service, you might consider leaving positive feedback to recognize her efforts. However, asking for or implying that a positive review was required in exchange for the replacement was inappropriate. We sincerely apologize for this misunderstanding and the negative experience it caused. To be completely clear, you should not have to change your review or give a 5-star rating in order to receive assistance from us. We respect your right to share your honest experience. We also want to clarify the bearing issue, which was a separate matter. The loose bearings were related to damage during transportation. Once you reported the problem, we took it seriously and immediately arranged replacement parts under warranty. Because the parts were shipped from different warehouses depending on inventory, international shipping unfortunately took much longer than expected. We understand how frustrating it was to wait approximately six weeks and then travel 45 miles to have the bike repaired. We were glad to learn that you were eventually able to have the issue repaired locally, and we provided $75 toward your repair costs to help offset the inconvenience. We have also addressed this case seriously with the customer service representative involved and required a clear explanation of what happened. We are treating this as an important lesson for our team. Even when a warranty decision is correct or an exception is being offered, clear and appropriate communication is essential. We are genuinely sorry that your experience with your Hunter 2.0S has left you feeling that you would never purchase a Kingbull again. We understand that the transportation damage, long wait for parts, local repair, and especially the confusion over the throttle cable created a very disappointing experience. We hope this clarification helps explain the situation honestly. Thank you again for bringing this to our attention and giving us the opportunity to address it.
