Kohl'sReviews of kohls.com

TERRIBLE EXPERIENCE=IN CHECKOUT LINE OVER AN HOUR WHILE CASHIER AND ASSISTANT MANAGER TRIED TO GET MY CREDIT CARD APPROVED-BEEN CUSTOMER AT CRESTWOOD IL STORE FOR OVER TWENTY FIVE YEARS STORE PEOPLE WERE VERY HELPFUL, IT WASCORPORATE OFFICE PEOPLE WHO SEEMED LIKE THEY DID NOT KNOW WHAT THEY WERE DOING, WOULD APPRECIATE A CALL AT 708 389-7441

Every time in the last couple of years that I have been to the Kohl's store in Vernon, CT, it has been an utter pig sty. Clothing literally thrown all over the racks, fitting rooms filthy with monster sized dust balls and piles of discarded clothing everywhere. I have photos but I'm unable to attach them. Kohl's is the last store I choose if I can't find my selection anywhere else. Most of the time they don't have it either.

They con you into thinking you have a free product coming when in fact they collect your information and direct you to checkout where they start to charge you for the product. Don’t believe a word from this company, they specialize in misleading people…

Today while shopping for winter boots that were on sale I could only find one boot. Sean and Dave from the Allentown, Pa.store Did not give up on finding the second boot. Their perseverance was greatly appreciated. Ethan also helped me sign up for credit card. Dave is an outstanding associate of The Allentown store. Thank you!!

I needed an apple peeler for my Thanksgiving pie. I called the store in N. Huntingdon which said they had two. The clerk checked & said they didn't have any. So I called the store 0289 & asked the sales clerk, who's name was Carol if she had one. She "said hold on" & I'll check. She check & found one for me & Carol said she would hold it for me at the service desk. When I got to the store she was there & handled it to me. I was absolute thrilled the store had it. I thanked Carol. She was so kind & helpful. Carol is a real people's person who you don't find too much in stores today. I would rate my visit a 10 because of her. She made my Thanksgiving great. Thanks, Adrienne

This is the second time I got screwed over by Kohl's. The first time (about 6-7 years ago) was when I was spending over $150.00 on dinnerware, and they wanted to see some kind of photo ID, my Kohls card wasn't good enough, so I showed them my VA medical card with my photo and they wouldn't except that either, they wanted a drivers license which I didn't have with me. I was so pissed off I just left the store and threw my Kohl's card away and haven't been in the store until today. For the first time in years; I saw some cargo pocket fleece pants and uppers that were great for when I go to Physical Therapy, (in cold weather) as the therapists can move the lower leg portions and waist areas easily to do the PT. They are perfect for that. I'm a handicapped veteran with two bad feet, knees, and back. There was about a 45 minute line in the store so I thought I'd go to the return dept. which was basically empty, I knew they checked people out there in the past and waited in line for less than 5 minutes and got to one of the two people back there. When I got to the check-out girl she asked me and I told her I wanted to check out and she and she told me they no longer do that there. I said there should be a sign stating that, as they have done it in the past. I of course turned around and started leaving and as I did the manager just was passing by and I said to him, "you just lost a nice sale", but he didn't respond or seem to care which didn't really surprise me as that is more or less how they feel about clients, they just don't! They don't even deserve one star. Jerry Sinkovec

Placed an order for a bench. On the day it was supposed to arrive, I checked the status and it said that the seller requested it be returned to sender. I called, they told me it was the currier. They reordered and reshipped without issue thankfully. Slightly upset about the time it took to receive, but still a great bench. I place another order a few days later for 4 items. I received 3 of those 4 in a timely manner. The 4th item says when checking tracking that a label was created, but had not been picked up by ups yet. That was on 11/11. So I called today. The lady basically told me it was supposed to be delivered between the 15th and the 18th. Today is the 25th. Tracking still says the same exact thing(label created/not picked up) Asked to cancel that part of the order. She tells me she can't do that, and to call back on the 29th. Why?? Couldn't get an answer on that either. Severely lacking any answers from anyone in customer service. 2 orders place within a week, and issues with BOTH. Not a good look.

I WENT INTO KOHLS STORE AT5AM TO GET THE BLACK FRIDAYSWEEPSTAKES GIVE AWAY.IT IS A SCAM NO GIFTS AND NO MINIMUM $5 OFF.THE WEBSITE YOU HAVE TO GO TO FIND OUT YOUR GIFT DOES NOT WORK AND NO CONTACT INFO FOR THE WHOLE SITE IS AVAILABLE .DO NOT WASTE YOUR TIME LIKE I DID ! 11/25/2022