KRYPTONITEReviews of kryptonitelock.com

**AVOID, AVOID, AVOID*** Bought a £40-£50 bike lock which came with insurance (the only reason I bought this lock). My bike was stolen and I reported to the police and to Kryptonite straight away. They claim to respond to your claim within 30 days however this didn't happen therefore I had to chase the claim. They eventually responded to my email claiming that they couldn't view the images and information which had been requested (I was somewhat confused as to why they hadn't contacted me to find this out within the 30 days). They hadn't reviewed my claim properly as they were asking further questions to which the information had already been provided by myself. They requested a copy of the police report when the police don't issue reports they only issue case numbers - this obviously isn't goo enough for Kryptonite. As the lock was stolen with the bike KRYPTONITE won't pay out. DO NOT BUY THERE PRODUCTS - AVOID, AVOID, AVOID!!!!!!

Got a lock for 50£ with insurance offer. A thief stole my bike using electric saw to get through that lock so I reported it to police and kryptonitelock company. They answered after 2 weeks claiming they cannot see my registration and asked me when did I register. 6 weeks later and couple of more emails from my side they didn't even bother to reply. Avoid them as their lock are ineffective, expensive and full of promises.