Excellent
Based on 925 reviews
KURU Footwear4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
KURU is a direct-to-consumer footwear company on a mission to help you Heel Better.™Every step you take starts with your heels—and it can get painful, fast. In fact, 77% of Americans experience foot pain, with heel pain at the top of the list.That’s why at KURU, we believe health starts with heel. We pioneered the world's first heel-hugging technology, KURUSOLE, which dynamically flexes to hug and protect your heels—all day, every day.Our heels-first focus fosters holistic foot pain relief and whole-body wellness, so you can live a life you love.KURU Footwear. Heel Better™
KURU Footwear (kurufootwear.com) has 925 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 776 reviews with 5 stars · Clear filters
Diane E.
I love my Kurus and was disappointed that my new ones didn't fit quite right. I got the help I needed from customer service quickly, clearly, and politely. I'm sticking with Kurus for my plantar fasciitis.
Reply from KURU FootwearSep 13, 2024
I am so happy you love your KURU shoes! Thank you for your feedback.
Ken B.
Kuru Quantum2 are the best and most comfortable shoe I’ve ever worn. Nuff said’
Reply from KURU FootwearSep 13, 2024
Amazing! Thank you for sharing your experience. I'm so happy they are comfortable for you.
Lois
Customer service responded quickly and gave me some helpful suggestions to do to keep my heel from sliding out. I'll get some heel pads to put in the shoes to see if this works.
Reply from KURU FootwearSep 13, 2024
THank you for giving KURU Shoes a shot! Please keep us updated!
Jenalyn C.
First time buyer. Wasn’t sure how the shoes would fit. Didn’t work out with me. Inquired on return, they got back to me. Very good customer service😊
Reply from KURU FootwearSep 12, 2024
I'm sorry they didn't work out but I'm so happy you were able to have a great experience with your return!
Debora G.
My shoes were left next to the street at the end of my long driveway. The person from KURU sent me the photo from UPS so I could find them.
Reply from KURU FootwearSep 12, 2024
Oh man, I'm sorry that the delivery service left your shoes in a precarious spot. I"m so happy that our GURU was able to help you find it. I hope that your shoes have been amazing for you!
Norma L.
Fast, caring and efficient service. Problem resolved and follow up email recieved.
Reply from KURU FootwearSep 12, 2024
We are always happy to help! Thanks for trying KURU Shoes!
Carmenisa
Your #1 Insoles has made all my shoes useful. These insoles has the best orthopedic support system than any insoles I have purchased out in the market. Your customer support is impeccable as well. Thank you so much, Kuru for existing and competing in the market. Glad to know that your product does truly what it advertises as and much, much more.
Reply from KURU FootwearSep 12, 2024
This is amazing feedback! Thank you for giving our shoes a shot!
delia S.
I ordered shoes from Kuru. Unfortunately they didn’t fit my super wide feet but the return was really easy!!
Reply from KURU FootwearSep 10, 2024
I'm happy to hear that your return process was easy. Thank you for giving them a shot!
