KV SupplyReviews of kvsupply.com

If I could give 0 stars I would. The product listing pictures were not what the product actually was. The title and picture of product were not the same. "It's your fault for not reading more carefully" was what I was told when I called after I received the wrong product. Horrible customer service, representative was rude.

Do not Buy from this place. I ordered a Bates saddle and several other items. They claimed to ask me via email to confirm, but I received nothing. When I queried them about the status of the order, they told me it was "pending" because it needed to be verified. When I verified, the saddle was then out of stock. I cancelled a $7,000 order because of this. I will never use these clowns again, totally unprofessional and mismanaged.

Placed an order 2 months ago, they emailed me saying the items were on delay and would be slow. Now they just cancelled my order without even notifying me at all. Terrible business model never ordering from this unprofessional company again.

I have been ordering dog vaccines from KV SUPPLY for three years. The shipments always arrive on time in a Styrofoam cooler with freezer packs. They come all the way across the country to the California desert and are still extremely cold.

This company had my order for veterinary meds that had to be cold shipped and they held it for THREE WEEKS blaming it on the bad weather that was in Texas (they are not in Texas) even though neither UPS nor FEDEX nor USPS had delays of more than one day in those places. So I ordered at another place and called to cancel and then they sent my package anyway and billed me TWO WEEKS after I cancelled it. I sent them the cancellation confirmation and they still billed me. TERRIBLE CUSTOMER SERVICE!!!!!

I ordered a fence on the 16th of July. On the 21st I received an email stating that it was back ordered. I emailed them twice with no responses. I have called during business hours several times and they are always closed. The product was never shipped. I was charged but no fence. This should be illegal. Never do business with them.

I purchased item that arrived in bubble envelope with syringes pulled apart and contents spilled and molding, I asked for a replacement. They demanded pictures, I sent pictures 3 different times and they claimed they did not get them. I finally posted a review with pictures...of course they didn't post my review nor will they give refund. I won't be doing business with this sorry company again.

I don't know why there are so many horrible reviews, I read them but desperate for my dogs allergy shot (she has severe anxiety when going to the vet) I tried them anyway and have been very impressed, 1-2 days after the vet approves my order the package arrives in a smaller cooler box with ice packs (the medication needs to be refrigerated). I even received emails from KV supply with updates on my order. Overall I am very impressed despite all the negative reviews.