Bad
Based on 540 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Laboratory Corporation of America Holdings, more commonly known as LabCorp, is an American S&P 500 company headquartered in Burlington, North Carolina.
Lab (labcorp.com) has 540 customer reviews on Folks Told, with an average rating of 1.4 out of 5.
540 approved reviews, newest moderated first
Ruth S.
The young lady was very rude to me. I am older 84,needed blood drawn,put on tourniquet,was so tight c hardly stand it. She walked out of room left it on my arm. Came back un tightened it but gave me an attitude.I have got lots of blood drawn never had someone so unfriendly. Her name was Lisa. It would be nice to treat older people with a little more kindness.
Andrew
Over an hour and half wait is unacceptable. It's time to look for new insurance. It is always feels like we are all being punished for some horrible crime including the employees.
Sheri C.
The labcorp on Wilcox Dr. Was so unprofessional! The 2 women had to double check on something for my insurance and acted like I was such an inconvenience to them. You walk in and that’s how you get treated. Maybe they should change careers! Going to a different one next time! Wilcox dr in Dublin is pathetic!!
Dan B.
I tried to get a basic blood test done at Labcorp twice, they are 0 for 2. The first one didn't have the test I needed in stock, waste of the morning fasting. Then I tried another location. This one was jam packed with probably 20 people waiting in a tiny room. The check in kiosks weren't working so I tried to check in at the front desk. After waiting for 30 min I told the lady the machine wasn't working, she shrugged and said she can't help unless I check in first. I left, will never go back there.
Betzy V.
Customer service is very poor. The person who answered me rudely said that her name was Latoya. They must be a little considerate of patients.
David L.
Doctor sent in script—none in their records (and general rudeness). Second time this happened.
Rodrigo M.
The first time I used LabCorp services, it was fine. No problem. Then I had to do a second blood lab, and that's when my problems with LabCorp began. I collected blood on September 20, 2022. After two weeks of waiting for the results, I contacted customer support. They told me my name was wrong and I should receive the results in 48 hours, but after 72 hours, nothing. I got customer service again, and they could not solve the problem.
Natalie S.
21+hrs to result a STAT Hcg. This test takes less than 30min to run in a hospital. Obviously they don’t know (or don’t care) what STAT means.
