Excellent
Based on 546 reviews
Lacrosse Fanatic4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Lacrosse Fanatic! We’re a family-owned business providing athletes with the highest quality lacrosse equipment available online. Whether you’re just beginning with this fantastic sport or play professionally, we have the gear and apparel you need to play your best. Our team is comprised of former high school, travel team, college, and professional lacrosse players and coaches. So, you can rest assured that we know what we’re talking about and will provide detailed and customized services for our customers.Explore our online lacrosse store, or visit us in person at our location in Sacramento, California. We hope to be your go-to shop for all your lacrosse equipment needs and look forward to helping you find what you’re looking for.
Lacrosse Fanatic (lacrossefanatic.com) has 546 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
546 approved reviews, newest moderated first
momateo
The person who helped us was very knowledgable and helpful. He explained and gave us options on what kind of stick to buy.
Reply from Lacrosse FanaticApr 3, 2023
Maricel, Thank you for your business. We're glad to hear that our team member was able to explain all of your options and help guide you to the best stick for you. We look forward to helping you the next time you need any new gear. Thanks again.
Courtney W.
Extremely helpful and knowledgeable!
Reply from Lacrosse FanaticMar 30, 2023
Courtney, Thank you for shopping with us. We are happy to hear that you had such a great shopping experience with us. We look forward to helping you again the next time. Thanks again.
jrusie
Quick response to fix an issue with a shooter string that was the incorrect color. Helpful and friendly in all correspondence. We’ll definitely buy from Lacrosse Fanatic again. Thanks!
Reply from Lacrosse FanaticMar 29, 2023
Jill, Thank you for shopping with us. We're glad we could get that shooter string color issue sorted out for you. Please let us know the next time you need any lacrosse gear, we're here to help. Thanks again.
Kellie R.
I brought both of my sons in for equipment. The staff was extremely knowledgeable, friendly and helpful. We’ve been coming here for years and are never disappointed! Thank you!!
Reply from Lacrosse FanaticMar 29, 2023
Kellie, Thank you for your continued support. We're glad our team was able to share their passion and knowledge and help your sons get the gear they needed. We'll see you next time. Thanks again.
Julio C.
I love supporting small local businesses and the way the owner and employees treat my 11 year old son when he has questions shows a very rare quality you see nowadays they actually listen to him and help him as if he was any grown paying customer thank you guys for everything you make this sport so enjoyable for us Julio
Reply from Lacrosse FanaticMar 29, 2023
Julio, Thank you for your business and for your kind review. We are thrilled that you and your son had such a positive experience shopping with us. Please come back in the next time you need any lacrosse equipment. Thanks again.
Mandy S.
Great customer service! Always so helpful and knowledgeable.
Reply from Lacrosse FanaticMar 27, 2023
Mandy, Thank you for your continued support. We love hearing that our team took such great care of you again. We look forward to helping you again the next time. Thanks again.
txtoto
I have not received my order yet, it has been 10 days since I ordered.
Reply from Lacrosse FanaticMar 24, 2023
Hello Yiting, First of all, thank you for shopping with us. We appreciate your business. This was the first we had heard of a problem with your order. We are sorry that you haven't received your new stick. After doing some research, we can see that we shipped your package out the same day you ordered it, back on 3/12/23. But unfortunately according to the tracking details it looks like UPS has damaged the package and is attempting to return it to us (although unsuccessfully so far). We are shipping out a replacement stick for you today. While we want to make this issue right for you, at the same time we hope you understand that we sent your package out the same day and it has been out of our hands every since. We are sorry again and if you would like to discuss this matter further, please don't hesitate to give us a call at 916-363-8700.
Adrienne S.
Sure states free shipping at 89.99 but not accurate. Would have purchased more but shipping tripled $8.99 shipping for shortie shaft, goes to $28 shipping when adding 2 Howie tapes and a butt for shaft. Crazy, so just purchased shaft and paid $8.99 in shipping.
Reply from Lacrosse FanaticMar 24, 2023
Adrienne, Thank you for shopping with us. We appreciate you letting us know about the issue you experienced with our website's shipping calculator. I just tried calling you to discuss, but your voicemail is full so i sent an email. Based on the information provided, your intended order should have qualified for our free shipping promotion. We have tested the system and can't recreate the issue. We are working with the shipping app developer to determine what happened, before it effects anyone else. We sincerely apologize for the inconvenience, and ask that you reach out to us so we can work out a plan to get you the other items you desired. Thank you again for your business.
