Lakeview Loan Servicing, LLCReviews of lakeview.com

Investments & Wealth
4425 Ponce de Leon Blvd, MS 5-251, Coral Gables, FL 33146

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4.6

Excellent

Based on 462 reviews

Lakeview Loan Servicing, LLC4.6

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Lakeview Loan Servicing

At Lakeview, we’re proud to be the second-largest mortgage servicer in the nation1, helping millions of homeowners every day manage and make the most of their homeownership experience. Whether you’re purchasing a new home, refinancing, accessing home equity, or exploring options to consolidate debt, Lakeview offers deep product expertise and flexible mortgage options designed to support your goals. We believe managing your mortgage should be simple and transparent. Our intuitive online dashboard makes it easy to view your mortgage payments, monitor equity growth, explore savings opportunities, and access helpful homeownership resources—all in one place. More than a mortgage servicer, Lakeview is part of a broader ecosystem dedicated to helping you protect, improve, and enjoy your home. Through our affiliate partner network, homeowners can access insurance and realty services, along with exclusive discounts on home improvement and other home-related needs. 1 As of 07/06/26, www.eMBS.com

Lakeview Loan Servicing, LLC (lakeview.com) has 462 customer reviews on Folks Told, with an average rating of 4.6 out of 5.

Also known as: Lakeview Loan Servicing, lakeview.com
Website: lakeview.com
Category: Investments & Wealth
Location: Coral Gables, FL 33146
Listed on Folks Told: 2026

Lakeview Loan Servicing reviews

462 approved reviews, newest moderated first

Cynthia
Aug 21, 2026
Lakeview gave me a better alternative for loan services.
Lakeview gave me a better alternative than I had available. The process was seamless. Gary Darden was quick to respond and I am so happy to move forward with my house project. The dashboard is simple to navigate.
Reply from Lakeview Loan Servicing, LLCAug 21, 2026
Thank you for taking the time to share your 5-star review! Your kind words mean so much to us, and we’re grateful for the opportunity to support you. We’re committed to continuing to deliver an exceptional experience as your trusted partner in homeownership.
Ronald V.
Aug 20, 2026
I still need help.
Generally speaking, the process of getting the loan was fairly simple. Getting through to get assistance since loan was approved is very difficult for some unknown reason. My phone number has been cut off from doing business according to message given in recording when I call Lakeview 888 770 5866. i leave all information as prompted and then it tells me they cannot work with my phone number. ? Several attempts with same result. The agent who helped me get the loan wasn't able to help so far. I need help, Contact me, please!
Reply from Lakeview Loan Servicing, LLCAug 21, 2026
Thank you for reaching out about your recent home loan experience. We’re sorry to hear it didn’t meet expectations. We’re currently reviewing your account and are committed to resolving any issues as quickly as possible. We’ll be in touch, but in the meantime, please feel free to contact us directly at 1-844-454-9333 or [email protected]. Your feedback is valuable, and we’d appreciate the opportunity to turn your experience around.
Leslie M.
Aug 20, 2026
Very easy great rates great people
Very easy great rates great people. We will use them again.
Reply from Lakeview Loan Servicing, LLCAug 21, 2026
Thanks so much for the 5-star review! It truly means a lot to us, and we’re grateful for the opportunity to support you. If there’s anything else we can assist you with, please don’t hesitate to reach out.
unsatisfied Mean G.
Aug 20, 2026
no responce Left 5 messages with Kia Jones my loan…
Left 5 messages with Kia Jones my loan officer he has not called be back have bloody questions I need answered but he will not call back.
Reply from Lakeview Loan Servicing, LLCAug 21, 2026
Thank you for reaching out about your recent home loan experience. We’re sorry to hear it didn’t meet expectations. We’re currently reviewing your account and are committed to resolving any issues as quickly as possible. We’ll be in touch, but in the meantime, please feel free to contact us directly at 1-844-454-9333 or [email protected]. Your feedback is valuable, and we’d appreciate the opportunity to turn your experience around.
Holly R.
Aug 20, 2026
Effective communication about next…
Effective communication about next steps in the loan process.
Reply from Lakeview Loan Servicing, LLCAug 21, 2026
Thanks so much for the 5-star review! It truly means a lot to us, and we’re grateful for the opportunity to support you. If there’s anything else we can assist you with, please don’t hesitate to reach out.
RR
Aug 20, 2026
Because I went through the loan process…
Because I went through the loan process very smoothly and was funding quickly at a time when I really needed it
Reply from Lakeview Loan Servicing, LLCAug 21, 2026
Thank you for taking the time to share your 5-star review! Your kind words mean so much to us, and we’re grateful for the opportunity to support you. We’re committed to continuing to deliver an exceptional experience as your trusted partner in homeownership.
Stephanie S.
Aug 20, 2026
Austin Knisley was great to work with
Austin Knisley was great to work with. Very personable and quick to help. Genrally the process was quick and clear. There is one thing I thought was stupid and wasteful. I had to apply twice, because the first time, when I entered my account number, I entered the numbers I use. Nowhere did it say to enter the complete account number including the filler numbers. THEN... instead of just letting go back and fill in the numbers, they just closed the application and I had to start over. I almost didn't because I was pretty annoyed. But Austin is very charming and he assured me we could get through the re-do quickly. So, you owe this sale to Austin. He should get a bonus.
Reply from Lakeview Loan Servicing, LLCAug 21, 2026
Thanks so much for the 5-star review! It truly means a lot to us, and we’re grateful for the opportunity to support you. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Donna S.
Aug 20, 2026
Everything was great did all from home…
Everything was great did all from home with just email which made it very easy for me
Reply from Lakeview Loan Servicing, LLCAug 21, 2026
Hi Donna, thank you for the fantastic review! We’re thrilled to hear that you had a great experience with us, and we remain dedicated to supporting you every step of the way on your homeownership journey.

Lakeview Loan Servicing, LLCReviews of lakeview.com

Rating breakdown

What customers rate

About Lakeview Loan Servicing

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Lakeview Loan Servicing, LLCReviews of lakeview.com

Rating breakdown

What customers rate

Lakeview Loan Servicing reviews

Lakeview gave me a better alternative for loan services.

I still need help.

Very easy great rates great people

no responce Left 5 messages with Kia Jones my loan…

Effective communication about next…

Because I went through the loan process…

Austin Knisley was great to work with

Everything was great did all from home…

About Lakeview Loan Servicing

More in Investments & Wealth

Limpia Deudas

Patriot Gold Group

S & H CONSULTANTS

Novae - The Credit and Money Company

Lakeview Loan Servicing reviews

Lakeview gave me a better alternative for loan services.

I still need help.

Very easy great rates great people

no responce Left 5 messages with Kia Jones my loan…

Effective communication about next…

Because I went through the loan process…

Austin Knisley was great to work with

Everything was great did all from home…