Reply from Language TrainersJan 20, 2026
Thank you for taking the time to share your feedback, Mara.
We’re sorry to hear that your experience with us was not positive, and we appreciate you bringing your concerns to our attention.
After reading your review, we reached out to you by telephone to better understand what had happened and to ensure we had the full picture. Thank you for taking the time to speak with us.
Language Trainers works with thousands of instructors worldwide, many of whom have been collaborating with us for many years and regularly share very positive feedback about their experience. Carolina, in particular, is a long-standing and highly regarded member of our team, and she regularly receives very positive feedback from the teachers she works with.
During our conversation, we understood that the main concern was related to the timing of our contact, as we reached out regarding a potential teaching opportunity during the Thanksgiving period. While we understand that this timing may not have been ideal for you, our general experience is that many teachers actively seeking new opportunities actually prefer being contacted outside standard business hours, as they are often teaching during the day and only have time to respond later.
Your application had been successful, and we were reaching out to offer you work, not to inconvenience you. We regret that this outreach was perceived negatively and that it led to frustration.
We take feedback seriously and remain committed to maintaining respectful, professional relationships with both our instructors and our clients. We appreciate you sharing your experience and wish you every success in your future teaching work.
