Poor
Based on 427 reviews
LawnGuru2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LawnGuru makes outdoor home services simple. We connect homeowners with trusted local professionals for lawn mowing, yard cleanup, snow removal, and a variety of other outdoor services.Customers can get pricing, book service, manage appointments, communicate with their pro, and receive photo updates, all from the LawnGuru app or website. Whether you need recurring lawn care or help with a one-time project, LawnGuru gives you a convenient way to get the job done without the hassle of calling around for quotes.Every service is backed by the Guru Guarantee, giving you added confidence that your outdoor work will be completed with quality and care.
LawnGuru (lawnguru.co) has 427 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
427 approved reviews, newest moderated first
Greg
Great service, lawn looks good.
Reply from LawnGuruOct 20, 2026
Hi Greg, thanks for sharing the love! 🚀 Knowing that your lawn services are going great made our day. Thanks for being an awesome part of the LawnGuru community—we’re always standing by whenever you need us next! 💚
Dwayne
Have had good service and no issues to date.
Reply from LawnGuruOct 20, 2026
Hi Dwayne! Thank you so much for taking the time to share your review! 🌟 We’re absolutely thrilled to hear that everything is going smoothly with your service. Keeping outdoor care easy, reliable, and hassle-free for you is always our main goal! We truly appreciate your support and look forward to keeping your property looking its absolute best for every service to come! 🌿
Lago G.
We received poor communication, and then were overcharged for tall grass. Note: we admitted the grass was high and had already paid extra. No one responded to our inquiries. Poor customer service from the company!
Reply from LawnGuruOct 20, 2026
Hi Ellen, thank you for taking the time to leave us a review. We deeply apologize for any confusion or stress caused by the overgrowth charge—we hold clear communication to a high standard, so we hate hearing that things feel unclear. While overgrowth fees help cover the extra labor and wear-and-tear required for tall grass, we always want to ensure they're applied correctly to your account. Please send an email directly to [email protected] so we can look over your request together and find a solution for you promptly. Our team is standing by to help!
Tonya
Service I requested was never fulfilled. I wanted to love this service after my very first experience but my only second attempt to schedule was never honored.
Reply from LawnGuruOct 20, 2026
Hi Tonya, thank you for sharing your feedback with us! We’re so sorry for the frustration caused by limited coverage in your area—we know how disappointing it is when you're counting on a service and we're unable to fulfill it. Expanding our network of top-rated local pros and improving coverage is a huge priority for our team, and we're taking your notes to heart as we grow further. We truly appreciate your patience and support as we work to bring seamless outdoor home care to more neighborhoods like yours! 🌿
Kim
Pierre very professional
Reply from LawnGuruOct 20, 2026
Hi Kim, thanks for sharing the love! 🚀 Knowing that Pierre is doing a professional job for your property completely made our week. We’re sending your kind words straight to him so he knows his hard work is paying off! Thank you for sticking with us all this time and trusting LawnGuru with your yard—we’re excited to keep bringing you reliable, quality service! 💚
ArizonaInvestments
Aaron is The Best! He always shows up when he says and notifies us of when. Thank you Aaron! Keep up the great work.
Reply from LawnGuruOct 19, 2026
Hi ArizonaInvestments! Thank you so much for leaving us a great review! 🌟 We’re thrilled to hear that Aaron has been taking such awesome care of your property. We’ll be sure to pass along your shoutout to him—it’s definitely going to make his day! We truly appreciate your support and promise to keep delivering top-tier, reliable service on every visit to come. Thanks for being part of the LawnGuru family! 🌿
Jeffry
Many times I've had trouble with guys showing up. Missed days, show up when they're not supposed to. Some guys don't have very sharp blades had their mowers, so instead of a clean cut the grass is just matted down. It has been frustrating this year
Reply from LawnGuruOct 19, 2026
Hi Jeffry, thank you for taking the time to share your review! We’re truly sorry to hear that your experience wasn't up to par—delivering anything less than top-notch, hassle-free service is never our goal. We want the chance to step in and turn this around for you right away! Please drop us a line directly at [email protected] with your account details so our support team can dig into what happened and get a fair resolution squared away for you. We look forward to helping you! 🌿
Marcia
Nobody has come here for over a month now to cut my lawn and I need badly. 😥
Reply from LawnGuruOct 19, 2026
Hi Marcia, thank you for reaching out and sharing your feedback. We are so sorry for the delay in assigning a pro to your request—we completely understand how stressful and anxious it can be when you’re waiting on service updates! Please rest assured that our team is actively working to match your property with a top-rated local provider as quickly as possible. We want to keep you in the loop every step of the way! Please reach out directly to [email protected] so our support team can jump in, give you a real-time status update, and make sure your request is taken care of right away.
