Great
Based on 1,550 reviews
Leaf Home Stair Lift4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Maintain Your Independence at Home Learn More Explore our stair lifts and other mobility solutions to see why a Leaf Home Stair Lift installation makes all the difference. Life is full of uncertainties, but whether you can stay in the home you love shouldn’t be one of them. Offering direct-to-consumer in-home comfort solutions, our team provides well-deserved peace of mind to families, caretakers, and anyone caring for a loved one. Leaf Home Stair Lift transforms homes through high-quality accessibility solutions that improve independence by providing a variety of customizable options such as power swivel seats and power folding footrests for both straight and curved staircases for indoor and outdoor spaces. With products backed by limited lifetime warranties, flexible payment options, and hassle-free installations, the Leaf Home Stair Lift team prides itself on making home upgrades easy.
Leaf Home Stair Lift (leafhomesafetysolutions.com) has 1,550 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
1,550 approved reviews, newest moderated first
Barbra G.
Employees were friendly, knowledgeable, and efficient. Got a walk-in shower installed. Really like it, but did have to touch up caulk a bit. Floor is a bit more slick than I'm comfortable with, so am using a bath mat. It is a nice large size and beautiful!
Kev R.
Had a great experience with very professional people from the sales person James too the installer Chris. My wife and I couldn't be happier. Thanks
Lorrie K.
Workers did a fantastic job of keeping area clean every day they were here. Reason I did not give 5 stars is because had 2 workers they were never on time It took 4 days should've been a day and half job
Reply from Leaf Home Stair LiftNov 7, 2022
Thank you for letting us know about this, Lorrie. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.
gayle C.
The guys that installed the shower were very hard working. I'm very happy with it. Still need the 2 shelf corner units to be placed. Somehow they got missed.
Reply from Leaf Home Stair LiftNov 7, 2022
We appreciate you taking the time to share your experience with us, Gayle. If you haven't already been helped, please reach out to us at 866-320-5477 or email [email protected].
Joseph L.
The installer was very professional & did an outstanding job.
Reply from Leaf Home Stair LiftNov 2, 2022
Thank you for choosing Leaf Home Safety Solutions for your home, Joseph!
Car K.
No one has contacted me about possibly making this correct. I shouldn’t have to keep calling and asking for help.
Reply from Leaf Home Stair LiftNov 2, 2022
We hear you, and certainly understand your concerns, Car. We can confirm that we’ve just messaged our corporate service team asking for an update on this situation and have escalated your support ticket. A team member will be reaching out within 48 business hours. If you prefer, you can also give us a call at 866-320-5477 or email [email protected]. We appreciate your cooperation, as well as the opportunity to resolve this for you.
Kirk D. B.
The sales person/solicitor was friendly and polite which goes with the territory. The men that did the actual work were diligent about getting the job completed although they had a number of unforseen obstacles to overcome. The shower is really nice and a huge upgrade from my old tub/shower combo. As stated previously, the workers did an excellent job in overcoming some serious issues. The registration process is less than inspiring. Since I received a text with a job number (which is different from the job number on the warranty packet) requesting that I register the work but I was unable to do so. It appears that neither number allows me to register online so i tried using the toll free number provided. That number is actually a call center where no one knows anything about the work whether started, in process or completed (operator offered me a free inspection/estimate if I qualified for the job). You have to be routed to another department for service personnel. It's already been a long day and further disappointment only worsens my mood so maybe I'll try again tomorrow!
Reply from Leaf Home Stair LiftNov 1, 2022
Thank you for sharing your experience with us, Kirk. We have forwarded your customer information to our support team and someone will be sending your warranty to you shortly. If you prefer, please email [email protected].
Linda M.
I am very pleased with this company from beginning to end. The salespeople informed me of the whole process, explaining everything and giving the best price. The workers were very respectful and got the job done quickly. The results turned out lovely. A plus was everything is manufactured in the USA.
