Excellent
Based on 717 reviews
Lemon Law Group4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our firm was started by attorneys who used to represent the auto manufacturer since the 1990’s so we have intimate knowledge of how the auto manufacturers will assess your claim and we know how to maximize any possible settlement for you. Our team of lawyers has successfully handled thousands Lemon Law cases and even if your car is not covered under your states Lemon Law, we will help you find the best legal solution to your automobile problem.
Lemon Law Group (lemonlawgrouppartners.com) has 717 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
717 approved reviews, newest moderated first
Mariana P.
Super quick in everything, informative and effective! Excellent service
Reply from Lemon Law GroupApr 20, 2026
Thank you for your kind words! We’re glad to hear you had a quick, informative, and effective experience with our team. Providing excellent service is always our goal, and we truly appreciate your feedback. If you ever need anything in the future, don’t hesitate to reach out.
M S.
EDIT: The law firm has reached out to us again 4/24 because the manufacturer is "refusing" to pay them over a document discrepancy. They now want us to waste more of our personal time to get a document redone so they can get paid. Funny thing about it is I asked them prior to going to sign papers why we weren't provided copies before hand so we knew what to expect and what to sign. They then have the audacity to tell me they aren't going to reimburse me for my time to go out of my way yet again to get new papers printed, time missing work, fuel costs, finding a notary and a witness. We did our part, we signed where we were told and we paid our invoice to the law firm. Guess yall should have done a better job ensuring documents were filled out properly in the first place. We do not recommend this place. We feel like the initial phone call was just to get us to sign with them. We were told we wouldn't have to pay whether we win or lose the case, which turned out not to be true as they charged us fees in the end. The next biggest issue is communication. It would take us days to get a response from them, which is rather disappointing when you're paying for a service. I shouldn't have to email and call several times before someone finally answers. I literally did all the running around for them, I spent hours & days gathering all the paperwork they needed instead of them getting it themselves, like again what were we being charged for if we did all the work? The final straw we had was when our "attorney" showed up 40+ minutes late to a phone call we requested with her that she scheduled!! Then she knew NOTHING about our case at all, it was pretty pathetic. They also never fully explained the process and the fact that we would lose quite a bit of money. We were told it took 60-90 days, however it took us 5 whole months. During the process we were never told that in our state the manufacture doesn't have to pay our interest on our monthly payments. They also never told us that we would be charged a usage fee, despite us asking time after time if we should be driving the vehicle or not. They told us to drive the vehicle like it would be any other day, then boom a large fee for the miles. We seriously regret going with this "law firm" and highly don't recommend. The most unprofessional "law firm" we've ever worked with. Save yourself the headache and go with someone else.
Reply from Lemon Law GroupApr 23, 2026
The statements in this review are not accurate and require clarification. You were not told that you would never have to pay fees regardless of the outcome. That claim is false. LLGP records all incoming calls, and those recordings confirm that no such representation was made. In addition, you signed a retainer agreement that clearly explains the fee structure, including that fees may apply if a client chooses to accept an offer that does not include all fees. It is also incorrect to suggest that our firm is responsible for obtaining all documentation. Clients are required to provide necessary records so that we can properly pursue their claims. This requirement is clearly outlined in the guidelines provided at the start of representation, and it is not possible for our firm to obtain many of these documents during the pre-litigation stage. The claim that the attorney “knew nothing” about your case is patently false. Our attorneys review and work on each matter as part of an ongoing process, and your case was handled accordingly. The process itself was explained multiple times throughout your claim. While every possible scenario is not discussed at the outset, once an offer was presented, all material terms—including any applicable usage fee—were clearly explained so you could make an informed decision. At no point did anyone at LLGP instruct you to simply drive the vehicle without regard to mileage or potential implications. Despite the inaccuracies in this review, LLGP successfully negotiated the strongest possible outcome available under the law. There is no additional recovery you would have received even if the matter proceeded further. Our firm remains committed to advocating for clients with diligence and transparency Thank you for your updated feedback. We understand how frustrating it can be to be asked to revisit paperwork after you believed everything had been completed, and we sincerely regret the inconvenience this has caused. In some cases, manufacturers will reject or delay payment due to technical or formatting discrepancies in signed documents, which are unfortunately outside of our control. When that happens, corrections are required to ensure the agreement is properly finalized and that all parties—including our clients—can receive the intended outcome of the case. We recognize that your time is valuable, and we do our best to minimize any additional burden when these situations arise. We want to clarify, however, that the execution of the release at the time of surrender was handled directly between you and the manufacturer’s representative/agent, and not by our firm. We were not present for that signing, nor did we provide instructions at that time regarding how the document was to be executed. Your cooperation is required for our firm to be paid for the service we provided.
shirley J.
They took my problem seriously and helped me all along the way. They were polite and helpful. I learned a lot about emailing because of them. I haven’t been comfortable emailing in the past 30 years. I succeed in finalizing their account.
Reply from Lemon Law GroupApr 13, 2026
Thank you so much for your kind words! We’re truly glad we could support you every step of the way and help make the process a positive experience. It’s especially rewarding to hear that you gained confidence with emailing—what a great accomplishment! We appreciate the trust you placed in our team and are so happy we could help you successfully resolve your matter. If you ever need anything in the future, we’re always here to help.
Jennifer B.
I was extremely frustrated with my 2024 Lincoln Nautilus that was constantly in the shop for computer issues and brakes. This firm handled my case with absolute excellence. The entire team, especially Maybel Abao, was professional, knowledgeable, and kept me informed every step of the way. I was impressed by how quickly they got the manufacturer to cooperate and secured a fantastic settlement. They turned a stressful, exhausting experience into a smooth, successful outcome!"
Reply from Lemon Law GroupApr 9, 2026
Thank you so much for sharing your experience! We’re sorry to hear about the frustration you went through with your Lincoln Nautilus, but we’re incredibly glad we could help turn things around for you. It’s wonderful to hear that Maybel and the team kept you informed and made the process smoother during such a stressful time. We truly appreciate your kind words and your trust in us, and we’re so pleased we were able to achieve a great outcome for you.
NEHEMIAS M.
Kathryn Abrams Esq. and Maria Hannah my case manager, did an amazing job! They were quick, super supportive, and walked me step by step in the process. I can't thank them enough for all the help they provided my family in difficult situation. They are true consumer advocates!
Reply from Lemon Law GroupApr 8, 2026
Thank you for your kind words! We’re so glad to hear that Kathryn and Maria were able to support you and guide you every step of the way during a difficult time. Providing clear communication and strong advocacy for our clients is always our top priority. We truly appreciate your trust in our team and are grateful for the opportunity to help you and your family.
Chelly S.
Since the first day that I called to talk to them, they had answered all my questions. Maria Hannah was my case manager and she was on top of every detail making sure I send her every proof of my repairs. It was so nice having her taking care of my case. I do really recommend The Lemon law Group. I’m so happy with the end result. Thanks so much Maria
Reply from Lemon Law GroupApr 6, 2026
Thank you so much for your kind words and for trusting our team with your case! We’re thrilled to hear that you had such a positive experience from the very first call and that all of your questions were answered along the way. Maria will be especially happy to hear your feedback—she takes great pride in staying on top of every detail and making the process as smooth as possible for our clients. We’re so glad she was able to support you throughout your case and help achieve a result you’re happy with. Thank you again for your recommendation—we truly appreciate it.
Mike S.
I had a great experience working with this law firm on my lemon law claim. While the process took over a year, they stayed persistent the entire time and never gave up on my case. What I appreciated most was their communication and transparency — they consistently provided me with options and strategies to keep pushing forward rather than settling too early. That gave me a lot of confidence that they truly had my best interest in mind. Lemon law cases can take time, but having a team that is committed, responsive, and willing to fight for you makes all the difference. I highly recommend them to anyone dealing with a similar situation.
Reply from Lemon Law GroupMar 31, 2026
Thank you so much for your thoughtful review and for trusting us with your lemon law claim. We truly appreciate your patience throughout the process and are glad our team’s persistence made a difference in your case. Clear communication and transparency are very important to us, so it’s great to hear that you felt informed and confident every step of the way. We always strive to provide our clients with the best possible options and fight for the outcome they deserve. Your recommendation means a lot to our team—thank you again for your kind words.
David Q.
Had a great experience and everything get smooth with my this firm and great outcome. They were very knowledgeable.
Reply from Lemon Law GroupMar 23, 2026
Thank you for your kind words! We’re so glad to hear you had a great experience and that everything went smoothly. Our team works hard to provide knowledgeable guidance and achieve the best possible outcomes for our clients. We truly appreciate your trust in our firm.
