LendKeyReviews of lendkey.com

After having a loan through LendKey for a few years, I realized I could receive a better fixed interest rate as my credit had risen. I contacted LendKey about refinancing it, but I had to go through the entire process from start to finish as a new customer- rather than being able to skip steps, even having to get the pay-off amount. I also had the normal waiting period while they paid off the loan to refinance. I wish I would have went with a different company that had a lower rate, but I assumed it would be easier and quicker if I stayed with the same company.

They made the process of refinancing my student loans fast and easy!

Easy process to complete. Quick service. Great rates. Would recommend to anyone.

My son is military and due to monthly expenses, his nearly $600 monthly Lendkey payment is putting him negative every month. I requested a forbearance and it was denied due to him previously being on a forbearance and not making 6 monthly payments before requesting a new forbearance. He is still training and his income is not enough to pay his monthly bills.

Outside of a system bug with Fiducious, this was a very smooth process, with knowledgeable people available to help.

I called LendKey and told them I am an independent contractor and asked what documents I would need to submit for my application. The man on the phone told me that I would need to submit something showing the breakdown of how much I am paid for specific duties. I submitted that and received an email stating they needed my W2s. I replied to the email explaining again that I do not have W2s because I am an independent contractor and I was already told to submit other documents. I was then told I actually needed to submit my tax documents. I did that and sent my last two bank statements just to be extra safe. I again received an email stating they need my W2s. I have withdrawn my application. If it is this terrible dealing with them when trying to become a customer, I cannot even imagine how they treat their existing customers.

Amazing! Awesome, efficient service, every time! Anytime I call them, I always get right through to a real person who always has the answers to my questions :)

Excellent experience, start to finish!