Tevis T.
Enrique was super helpful
Enrique was super helpful. Took care of my account quickly and efficiently. Super nice! Appreciate his great customer service!

Excellent
Based on 11,626 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
11,626 approved reviews, newest moderated first
Tevis T.
Enrique was super helpful. Took care of my account quickly and efficiently. Super nice! Appreciate his great customer service!
Patti U.
I had a terrible time trying to order lenses for two of my glasses with the same frame. I actually tried for five hours and it wouldn’t go through so I called and Mario took care of it. He was very helpful. I absolutely love lens direct. This is the fifth or sixth order I’ve made with you guys. Everything has been perfect.
Russell F.
Bibi address my concerns immediately and solve my problem -Russell
David H.
Bibi did a great job resolving my order issue. They were courteous and professional. All of the things i needed resolved are now resolved. Couldn't be happier.
Khan
Kwasi is very nice and professional!
Nasser I.
Enrique was very responsive, kind, and helpful. Made the experience of getting my refund on shipping easy.
Greg F.
Very responsive to all requests.
Cris C.
Kwasi was great and solved the issue I had very quickly!