Luis B.
The agent was very helpful and thorough
The agent was very helpful and thorough

Excellent
Based on 11,626 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
11,626 approved reviews, newest moderated first
Luis B.
The agent was very helpful and thorough
Cathy P.
Very professional and courteous. She totally listened to understand my problem. Being nice goes a long way. Thanks!
Rosanne S.
Bibbi did an excellent job explaining the process of receiving my new lenses. Thank you!
Kelly P.
Kissel really helped me get my tracking information.
Av G.
Miguela is very prompt and helpful
Sara H.
Was unable to place an order online and Abigail offered to place for me. Great customer service!
Nikki
Kissel was super friendly and easy to work with. Very Pleasant!!
Esequiel C.
Kissel quickly and efficiency took care of my problems