LensDirect.comReviews of lensdirect.com

Sharissa P. was really helpful and she was able to resolve the issue with my prescription much quicker than I thought was possible.

I had an excellent experience with Nyah! She was incredibly helpful in assisting me with ordering my contacts and guided me through completing my online vision test seamlessly. Her professionalism and friendly demeanor made the process stress-free and efficient. I truly appreciate her attention to detail and patience. Thank you, Nyah, for outstanding customer service!

My card was charged an incorrect amount. I emailed LensDirect and asked them to rectify the balance. They replied same day and instantly refunded the difference. No Hassle! I was helped by Nyah who was very professional and courteous! They have secured another satisfied customer.

Beware, LensDirect is a scam, Over one month and no lens I purchased, after further research, I found 200+ complaints against this company. I filed a fraud case with my bank against LensDirect.

The rep was great. She was patient and helped me resolve my issue

Bibi was very informative and kind

All done well to customers satisfaction. Had to request to speak to supervisor, but due to desire for Kayla to continue my good relationship with lens direct , she was able to take care of issue with return and refund. I will continue to do business with lens direct!

Thank you Sharissa for your help today!