X C.
Smooth experience ordering lens…
Smooth experience ordering lens replacement. Timely communication with Kissel. Would recommend using their services.

Excellent
Based on 11,626 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
11,626 approved reviews, newest moderated first
X C.
Smooth experience ordering lens replacement. Timely communication with Kissel. Would recommend using their services.
Frances G.
I was having an issue on line and Kissel was the representative who helped me with my order. She was very polite and new I was frustrated. She placed the order for me.
David A.
My shipment through DHL was a problem. Kayla helped fix it.
Koreen Derence H.
Kayla was very helpful and solved my problem.
Bill P.
Overall a great experience
Michael G.
Abigail had all the answers and was very pleasant to speak to.
Aaron B.
Kayla was great at getting the answers I needed quickly. Is was pleasant to speak with someone that knows what you are asking for and gets it done.
aiden
Friendly and quick. Employee's name was Kissel.