LE PRUNIERReviews of leprunier.com

Reply from LE PRUNIERJun 22, 2026

Wow, thank you! So happy to hear that you love both our Plum Beauty Oil and Plumscreen. That’s exactly what we aim for. We appreciate you taking the time to share your experience with the products. Sincerely, Le Prunier

Reply from LE PRUNIERJun 10, 2026

Hi Daleta, Thank you so much for the 5 stars! We’re thrilled you love your Le Prunier product/s. Reviews like yours make our day. Hope to serve you again soon! Sincerely, Le Prunier

Reply from LE PRUNIERJun 4, 2026

Hi Wendy, Wow, thank you! "The best customer service I have ever received" means everything to us. We're glad we could step up and make things right. Your experience matters to us just as much as our products do. Thank you for your for sharing this! With gratitude, Le Prunier

Reply from LE PRUNIERJun 4, 2026

Hi Flavia, Thank you so much for this beautiful review! We're thrilled to hear the oil completely changed your complexion and made your skin supple, soft, plump, and hydrated. We're so grateful you're part of the Le Prunier family. Warmly, Le Prunier

Reply from LE PRUNIERJun 3, 2026

Hi Natalia, Thank you for bringing this to our attention, and I sincerely apologize for your experience. A 2-day delivery arriving in 10 days is unacceptable. I'm very sorry for the frustration and delay in getting this addressed. I've flagged this for our Customer service team as a priority. We are happy to refund the expedited shipping for you. We appreciate you letting us know and giving us the chance to make this right. Thank you, Le Prunier

Reply from LE PRUNIERJun 2, 2026

Hi Juliann, Thank you for being a loyal Le Prunier customer for over 3 years. I’m so sorry to hear you’re experiencing breakouts — that’s truly not the experience we want for you, especially after such a long time loving our products. We want to reassure you that all Le Prunier products are non-comedogenic and undergo extensive testing to ensure they won’t clog pores or cause breakouts. While we stand behind our formulas completely, we also know that every skin is unique, and we take any concern like yours very seriously. Our Customer Care team would love to look into this for you right away. Could you please email us at [email protected] with your order number so we can dig deeper and make this right for you? We truly value your loyalty and your feedback, and we’re committed to finding a solution. Thank you, Le Prunier

Reply from LE PRUNIERJun 1, 2026

Thank you so much Klp for the kind words and for leaving a 5-star review! We're thrilled to hear you're loving the new mist and that it refreshes, hydrates, and smell great for you. Making clean, effective products is exactly what we strive for. We really appreciate you using it daily and taking time to share your experience. Warmly, Le Prunier

Reply from LE PRUNIERMay 14, 2026

We’re truly sorry we lost your trust. This is not the experience we want for everyone. Regarding the shipping, orders are processed within 1-2 business days. Depending on the shipping method selected upon checkout, orders can take anywhere from 2-14 business days to arrive. Processing times may also be extended during holiday times, launches/re-stocks, and promotions. About the Plum Beauty Oil and Plumbody, they both have the same natural and subtle marzipan scent which generally has a sweet, powdery, and creamy almond aroma. There was no fragrance added. Once again, we’re truly sorry for the disappointment. If we may help you with other concerns, please email us at [email protected] with the full details of the issue and we will address it right away. Respectfully, Le Prunier