Excellent
Based on 413 reviews
Liberty First Credit Union4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Liberty First Credit Union is a member-owned, not-for-profit financial cooperative. Those who do business with us are known as members. We exist solely to provide our members with affordable financial services; and members work together to achieve their financial goals.We were originally chartered as the Burlington Employees Cooperative Credit Association in 1935 and served the employees of the Chicago, Burlington & Quincy Railroad. Over the years, our field of membership has grown to include family members, retirees, select groups of occupation and association, those living or working in Lancaster or Seward County, Nebraska and those related to a member or someone within our field of membership. As our membership has grown, we have continually expanded our range of financial products and services to provide our members with the services they desire.Discover More:CHECKINGAUTO & PERSONAL LOANSCREDIT CARDSHOME LOANSVisit libertyfirstcu.com
Liberty First Credit Union (libertyfirstcu.com) has 413 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
413 approved reviews, newest moderated first
chad W.
Chris Shipley in Seward did a fantastic job of helping me. I mistakenly thought there was an error with a transaction, and he took the time to explain things to me. He was professional and courteous.
Reply from Liberty First Credit UnionAug 12, 2024
We are so happy to hear that you had a great experience with Chris. Thank you for being a member of Liberty First.
Jazmin O.
Buena empresa crediticia
Reply from Liberty First Credit UnionAug 12, 2024
We are so glad you had a good experience. Thank you for being a member!
Mondi B.
I had the pleasure of working with Loan Officer Ellie Persson over several days with my account and I must say that I was very pleased with her professionalism! From beginning to end, how she approached the situation to resolving the issue was done to make sure her customer was completely satisfied. Ellie, I appreciate you and thank you once again for all your help!
Reply from Liberty First Credit UnionAug 9, 2024
We are so glad that Ellie was such a great help! Thank you for being a member of Liberty First Credit Union.
Steven H.
Bridgette was very knowledgeable and courageous she saved me a lot of money in interest the process was very simple and fast definitely recommend liberty first give them a big 👍thank everybody
Reply from Liberty First Credit UnionJul 30, 2024
Thank you for sharing. We are so glad you had a great experience, and that Bridgette could help you.
customer
Turnover pushed back closing. Miscommunication and different messages coming from different employees made our experience stressful and unpleasant.
Reply from Liberty First Credit UnionAug 5, 2024
Thank you for sharing your feedback. We sincerely apologize for the delays and the miscommunication you experienced during the closing process. We understand how stressful and unpleasant this must have been for you, and we're truly sorry for any inconvenience this caused. Please know that we are addressing these issues internally to ensure better coordination and communication among our team members. Your experience is important to us, and we are committed to making improvements to prevent such situations in the future. If there is anything specific we can do to assist you or if you have any further concerns, please do not hesitate to reach out to us directly. We appreciate your patience and understanding.
customer
Buenas noches la verdad me gustó la atención que me brindaron es excelente
Reply from Liberty First Credit UnionJul 22, 2024
Thank you for the review and being a member of Liberty First!
Maritza R.
Excellent service..
Reply from Liberty First Credit UnionJul 19, 2024
Thank you for your review, we are glad you had a good experience.
customer
Straight forward, fast, efficient loan process. Highly recommend!
Reply from Liberty First Credit UnionJul 9, 2024
We are so glad you a good experience with the loan process. Thank you for being a member!
