Liberty First Credit UnionReviews of libertyfirstcu.com

Friendly and informed me on each step . Front staff were very helpful with starting my account.

Employees were polite

What went wrong with this was I was trying to deposit a check and to my account I needed to get a portion of it back. Was denied because apparently it’s a new account and my check would have to be held for seven days before the funds were available. This does not work for me, I live on a limited income and have bills to pay. It’s been almost 2 weeks since I opened my account. I still have not received a debit card which is why I was requesting cash back from the phones I was depositing I also use Venmo quite often, yet , I discovered after opening the account that liberty first does not allow you to use Venmo. A lot of people use Venmo these days. It would really make it helpful to folks if they were still able to use this app. I get money and I send money through Venmo a lot .

Everyone that I helped me was very nice and courteous. Willing to help and give advice.

Super helpful and friendly employees. They go above and beyond to help!

Josiah was very helpful and understood my situation.

Great service.

I called to inquire about a car loan and Mellie walked me through the process. I went to the branch to sign paperwork that was waiting for me when I walked in the door. Mellie called a few days later to follow up to see where I was in the purchasing process. She has been kind and helpful and answered all of my questions, even when I asked them two or three times.