Excellent
Based on 810 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1976, LifeFone has helped people live their lives safely, confidently and independently. As a leading provider of Medical Alert Systems, LifeFone is recommended by healthcare providers throughout North America. These providers include: hospitals, area agencies on aging, home health care providers, social workers and geriatric care managers. LifeFone is an integral part of their overall care program. LifeFone has also earned an A+ rating from the Better Business Bureau.LifeFone's equipment protects you at home and on-the-go, available with optional fall detection. 24/7 help for medical, fire or burglary.Our services give individuals instant access to caring, compassionate help 24 hours a day, every day of the year. Subscribers can directly contact our specially trained Emergency Care Specialists with the simple push of a button. And LifeFone helps to maintain their Subscribers’ independence and overall quality of life by ensuring early intervention in emergency situations.
LifeFone (lifefone.com) has 810 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
810 approved reviews, newest moderated first
Barbara
I recently set up my new LifeFone equipment. I tested it with no problem and got a quick, professional response. I rely on LifeFone and they have never let me down.
Reply from LifeFoneOct 15, 2020
Hello Barbara, We appreciate you taking the time to write your review to let us know how we are doing. We welcome you to the LifeFone family!
Gull Industries I.
After falling and hurting herself badly, mother was able to activate her LifeFone device and their team went in to action. Unable to communicate with her, they dispatched EMS, gave them entry instructions and they were able to render aid and transport. It was a Friday night and no one was scheduled to check on her until mid-morning the next day. But for LifeFone, things could have turned out very badly. Thanks so much y'all! jk
Reply from LifeFoneOct 15, 2020
We appreciate you for taking the time to write a review sharing you and your mother's experience with LifeFone. We want you to know that we are here for you and mom during any troubling time she might come across. We will always be committed to providing the level of service that has given you both the peace of mind along with safety. We thank you both for continuing to be a part of the LifeFone Family!
customer
Absolutely love our life phone! It has saved us a few times!! Grateful for this product and the people who work hard being there for us!!!
Reply from LifeFoneOct 15, 2020
We are so grateful to be of assistance to you in your emergency. We will continue to keep providing you the great service you have come to grow to love. Your LifeFone team.
Robert
LifeFone is immediately responsive any time I have a fall. Local safety personnel are immediately notified as is my nephew and his wife. I would not be able to stay home without LifeFone. LifeFone is worth the small fee they charge monthly. Thank you LifeFone!
Reply from LifeFoneOct 15, 2020
Hello Robert, We appreciate you writing your review to share you and your family's experience with LifeFone. We want you to know that we are here for you during any troubling time you might come across, and will always be committed to providing the level of service that has given you and your family both the peace of mind along with safety.
Siobhan
LifeFone works great!
Reply from LifeFoneOct 15, 2020
Hello Siobhan, We appreciate you taking the time to write your review to let us know how we are doing. We welcome you to the LifeFone family!
Anna
Lately my 90 year old father has been slammed with a host of illnesses and conditions. He lives with me and I felt that my presence was sufficient to keep him safe, especially since I work at home. As an added level of protection I opted to subscribe to lifefone, in case I was asleep when he needed me. The lifefone unit has more than proven its worth just this week alone. On three separate occasions he needed me and did not have the lung power to call out. The lifefone unit alerted me and I was able to assist him. I was also able to completely customize his plan and instructions in case he needed help and I was not there. I asked that I be called in the event of an emergency before EMS or police, and I was able to give very specific instructions to be relayed to EMS or police in the event I am not reachable. My dad is oxygen dependent, has wildly fluctuating blood sugar levels and cannot effectively communicate his needs. Responders will have this info given to them by lifefone operators should it be necessary. Lifefone has given me huge peace of mind. I can leave my father for short periods of time and know that he will be protected. I can sleep knowing that if he needs me the lifefone unit in the house will wake me, even if he cannot. My only regret? Not signing up sooner.
Reply from LifeFoneSep 17, 2020
Hello Anna, We appreciate you for taking the time to write a review sharing you and your father's experience with LifeFone. We want you to know that we are here for you and dad during any troubling time he might come across, and will always be committed to providing the level of service that has given you both the peace of mind along with safety. We thank you both for continuing to be a part of the LifeFone Family!
Jerry
Thank you so much for your wonderful service. I live in California and my mother lived in Pennsylvania and until recently lived alone. She was at first reluctant to accept your box and wear the pendant but she agreed and got used to it. It certainly helped me knowing she had a lifeline if needed. Sure enough one day I got a call from my brother - who lives about 1/2 hour from her - that she had fallen in her kitchen and hit her head and broken her wrist. She pressed the button and you responded and help soon came. She was absolutely unable to get herself up and would have died right there if she didn't have your service. She just passed peacefully away at 96 in her home and in her bed. You definitely helped her live out her years at home. Thank you so much.
Reply from LifeFoneSep 17, 2020
Hello Jerry, We appreciate you for taking the time to write your review sharing you and your mother's experience with LifeFone. Again we would like to extend our deepest condolenses. Your review is a testimony of how we strive to be there for all of our subscribers during any troubling time. We were grateful for you both being a part of our LifeFone Family!
Richard
Marty Mack was great!!
Reply from LifeFoneSep 17, 2020
Hi Richard, Thank you for letting us know our sales representaive is great. Your LifeFone team.
