Excellent
Based on 810 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1976, LifeFone has helped people live their lives safely, confidently and independently. As a leading provider of Medical Alert Systems, LifeFone is recommended by healthcare providers throughout North America. These providers include: hospitals, area agencies on aging, home health care providers, social workers and geriatric care managers. LifeFone is an integral part of their overall care program. LifeFone has also earned an A+ rating from the Better Business Bureau.LifeFone's equipment protects you at home and on-the-go, available with optional fall detection. 24/7 help for medical, fire or burglary.Our services give individuals instant access to caring, compassionate help 24 hours a day, every day of the year. Subscribers can directly contact our specially trained Emergency Care Specialists with the simple push of a button. And LifeFone helps to maintain their Subscribers’ independence and overall quality of life by ensuring early intervention in emergency situations.
LifeFone (lifefone.com) has 810 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
810 approved reviews, newest moderated first
Teola
Everytime my Mom’s alarm has gone off, help has arrived if she did not respond. We are always assured that an accidental alarm is not a problem. Mom feels great security in knowing that help is on the way if needed.
Reply from LifeFoneMar 16, 2020
Hello Teola, We are happy to help, LifeFone is here to provide peace of mind and safety for all. We appreciate you taking the time to share your experience with us.
Patti
Wonderful service
Mildred
They have been there to assist my mom promptly, and with care when she has needed. It's been a great piece of mind for our family. Having the ability to know how she is ,and what is transpiring is so important to us when we are not nearby.
Reply from LifeFoneFeb 26, 2020
Hello Mildred, We appreciate the wonderful words you have shared for potential customers and taking the time to leave us a review.
Carole
Everyone has been very conscientious in helping me get my system running. Special kudos to "Shirley".
June
I have been a member of LifeFone for almost 20 years. After my husband passed away I realized I was living alone. After seeing many advertisements on TV I decided to become a member. I have had to utilize their service many times. First I used only the pendant. Then I got the GPS because I traveled quite a bit and I was assured that I would be safe as long as there was a cell phone tower nearby. And now I have the one in the shower making my safety 100% Please don't get it into your head that LifeFone is only for seniors. DON'T THINK TWICE ABOUT JOINING. ANYONE, YOUNG OR OLD SHOULD BECOME A MEMBER! LIVE SAFELY WHERE EVER YOU ARE.
Reply from LifeFoneFeb 26, 2020
Hello June, We appreciate you sharing your feedback and your experience with LifeFone!
Ivan
Good alarm timely responses; excellent customer service by knowledgeable reps; good battery life; good provider of service through verizon, much better than with AT&T
Anita B.
I have had LifeFone for several years and as far as I'm concerned, it is the best. I have no problems with it.
Reply from LifeFoneFeb 26, 2020
Hello Anita, We are glad that you have been part of the LifeFone family for several years. We are also happy to know that you will be continuing to let us provide the safety and security you have grown to love over the years.
Elizabeth B.
Awesome service, the staff are friendly and response to hitting the button spot on. I have the On-the-go with GPS and voice response. I had another brand just for home, but this one from Life Fone gave me protection when i am out and about.
