Life IonizersReviews of lifeionizers.com

My husband has R.A., and the Life Ionizer has been a tremendous benefit to his overall health. These pretty under sink systems are also super reliable. We have it for a year and a half, and are Just Now having to replace a filter? What other system will do that?

UPDATE: LifeIonizers subsequently called again promising to ship my filters if I would remove this review. They not only did not ship my filters but they reported my claim as false. Trust pilot removed my review and asked for my supporting documents. I have since provided the invoice and this review was reinstated. I just do not understand how this company remains in operation. I do not recommend this company. After having this product for at least 6 years the company continues to fail in customer service and in servicing their product. Over the past three years I have ordered replacement filters that take months to arrive. Excuse after excuse is given as to why the filters have not arrived. No more. I cancelled my order that was placed at the end of May and asked for a full refund of a product that I have not received. The order was cancelled by my husband on 8/27/20. Customer Service contacted me within minutes to say they would two day air the filters. Well today is 9/1/20. No filters big surprise. Called once again and told them to cancel order and refund money. I received some song and dance that the filters were sent two day air but it would take 5 days because Texas was next to California. Guess he failed geography. I also asked for the tracking number of which he could not provide. Big mystery there. The shipping manager was gone for the day. BIG FAIL ALL THE WAY AROUND LIFE IONIZER. You just lost a customer.

I ordered my replacement filters on May 8 at the tune of $334.79. I heard nothing and called on July 9th and was told I would receive a tracking number the next week. I have called 4 times now, and on today's call was told they still don't have an estimated date of arrival. In fact, Cami said, "I'm not sure, I just answer the phones". Yet, she was the one to whom I was told to speak to get an answer about where my filters were. Today is August 26. It has been three and a half months with them keeping my money, and (by the way) the Life Ionizer is not working since the filters need replaced. Therefore, I have more money tied up doing nothing. There way zero compassion or caring on the phone call. More "sucks for you...this is what you can expect" attitude. I would highly recommend going with Kangen vs. Life Ionizer as I know several people that have them and have zero issues getting replacement filters or parts. The taste and performance are very similar.

We just purchased our second MXL-15 under counter alkaline water unit for my daughter and her family in PA. We couldn't be happier! The taste is amazing and the health benefits are unsurpassed based on the power of these units. We did a TONE of research and this is where you want to buy. The sales staff was very informative and educational with NO sales pressure and they really listened to our needs. I was most impressed with the fact they include custom pre-filters based on our water utility report and ultra violet light to kill bacteria and COVID! Thank you LIFE Ionizers! =)

I am pleased with Paul at tech support. I love this machine. I have the Life MXL-15. I mounted it under the cabinet so the machine is sitting on my counter, which makes it very convenient for me to use with the machine sitting there. It is a beautiful piece of equipment too. Paul at tech support is great. I am glad that I have had good experience with this company.

This is a great produt. My family has enjoyed using the water filter. This is honeslty the best water I have drank in a long time. You can tell the difference between it and the store bought water. The customer service has also been great.

Awesome water finish system! With all the junk in our water these days, especially city water, it’s great to know you have clean, pure water. The system is also perfect for PH. balancing water for watering plants!

Excellent product! This is the cleanest water I’ve ever tasted. My sister came to visit and she loved the water as well and she’s going to order one as well. The sales staff was very friendly and helpful.