Excellent
Based on 2,864 reviews
LifeStation4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
Lenore C.
All questions were answered online, no waiting, Christina was really polite and nice. Looking forward to my new alert device
Reply from LifeStationNov 15, 2025
Your 5-star review made our day! We’re so glad Christina could assist you effectively. Thank you for the great feedback!”
Lois S.
All my questions were answered. I didn’t have any pressure to sign up thankfully, or else I would have hung up.
Reply from LifeStationNov 15, 2025
We're thrilled to receive such positive feedback from you! Thank you for sharing your experience with us.
Janeen
Thomas was very knowledgeable and helpful. He did a great job answering my questions and getting my account setup. Thanks!
Reply from LifeStationNov 15, 2025
We're delighted that Thomas left a positive impression on you! Your feedback will motivate them to continue delivering excellence.
Maria B.
The guy explained everything to the T. Very patient and polite. I give him a10. Good asset for customer service. Thanks
Reply from LifeStationNov 15, 2025
Thank you so much for your kind words! We're thrilled you had a great experience.
Bruce P.
Representative Christina was very helpful
Reply from LifeStationNov 15, 2025
Your positive feedback just made our day! Christina is thrilled to hear they were able to help. Thanks for taking the time to share your experience!
Angela A.
Great customer service. Our questions were answered and more. Thank you.
Reply from LifeStationNov 15, 2025
We’re so happy to hear that you enjoyed your experience. Thank you!
Sandra L.
Our experience with calling to speak with Jacob Yates was an exceptional experience he was very kind and courteous. When we had a question he couldn't quite get to right away he put us on hold for a brief moment to speak with his supervisor and answered all of our questions. We were very satisfied with his service.
Reply from LifeStationNov 13, 2025
Your 5-star review means a lot to us! We’re excited that Jacob Yates could make a positive impact. Thanks for recognizing their great work!
Kathy R.
The first person I spoke to last week, Asia, was super friendly and was able to answer my questions. Today I spoke to Thomas and he was super friendly and knowledgeable as well.
Reply from LifeStationNov 13, 2025
We're delighted that Asia and Thomas left a positive impression on you! Your feedback will motivate them to continue delivering excellence.
