Excellent
Based on 2,864 reviews
LifeStation4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
James L.
My mother recently fell and I was temporarily unavailable. Emergency personel were dispatched and all ended well . Thank you very much.
Reply from LifeStationFeb 11, 2019
Thank you for taking the time to write a review James. I hope your mother is feeling better.
Lisa C.
It was a relief to know my mother was wearing the LifeStation. Also, when testing the people answering were pleasant, helpful and I felt confident with them and the company.
Reply from LifeStationFeb 8, 2019
Thank you for the review Lisa!
Bobby D.
Great service. No issues.
Reply from LifeStationFeb 8, 2019
Thanks Bobby!
Thomas S.
LifeStation has been great!
Reply from LifeStationFeb 8, 2019
Thank you Thomas!
Johanna V.
I have not had any problems with your company. If we inadvertently set off a false alarm, we are immediately contacted to see if everything is all right. I feel confident if a real emergency came about the response time would be very quick.
Reply from LifeStationFeb 8, 2019
Thank you for taking the time to write a review Johanna!
Marilyn M.
Goodservice
Reply from LifeStationFeb 8, 2019
Thanks Marilyn!
Marjorie M.
Your people are always there and they are pleasant when I bump it and they get the signal. It is such peace of mind to know that your company is there for me here in Salem or if I go to Portland. My family is also very happy that I have it then they don't have to be concerned if I might fall. Your people would come. I rate you 5 stars not 4!
Reply from LifeStationFeb 8, 2019
Thank you for taking the time to write a review Marjorie! If you truly believe that we are 5 stars and not 4 i believe you can edit your review to change the rating.
Thomas M.
Cannot suspend service if the service is not needed for a while.
Reply from LifeStationFeb 8, 2019
Thank you for taking the time to write a review Thomas. The reason why this occurs is being while a device is out of the building it is required that we monitor it. Because we are required to monitor the device, a cost must be attached to it. For this reason you are unable to pause your service and still keep the device. You are welcome, however, to return the device and cancel your service while you do not need it, and then re-activate your account when the device is necessary again.
