Excellent
Based on 2,864 reviews
LifeStation4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
Camille C.
In my late 70's I live alone, and I'm always fearful of a fall. It's wonderful to know that one push of the little button I wear around my neck will bring help in short order!
Reply from LifeStationJul 5, 2016
Thanks, Camille. It's great to hear that our service is giving you peace of mind.
Judith E.
Easy to install, affordable, and allows piece of mind when a family member lives alone. It is easy to test and has a travel feature. The staff is outstanding.
Reply from LifeStationJul 5, 2016
We appreciate you sharing your experience with everyone. Thank you, Judith.
Mel P.
Your salesman lied to me about the service
Reply from LifeStationJul 5, 2016
Thank you for sharing this Mel. We make it a high priority to provide the best customer service in the medical alert industry. If we've disappointed you, we want it to be the last time. If we have not already reached out to you, please contact us at 855-798-9949 so we can resolve any remaining issues that you may have.
Patti for M.
Fortunately we did not have an emergency so we have no comment on that part of the service, however, when we tested the product each month (as recommended) we were happy with the response time.
Reply from LifeStationJul 5, 2016
Thanks, Patti. Happy to hear that we are living up to our fast response time.
Gwen M.
The Lifestation response is great! If the alarm sounds they respond immediately. The staff are very helpful and courteous.
Reply from LifeStationJul 5, 2016
Thanks, Gwen!
Mary P.
I am delighted that I got this for my mom. Works great. Unfortunately,she has had to use it many times, but I am sure it saved her life.
Reply from LifeStationJul 5, 2016
Thank you, Mary. It's been our pleasure to get your mom the help she needs, when she needs it.
Alicia D.
Great service - very dependable.
Reply from LifeStationJul 6, 2016
Thank you, Alicia.
Nancy W.
On 6/16/2016, I called LifeStation and ordered more calendar reminder stickers as to when to test my LifeStation device. Here it is 17 days later and I have not received the stickers. I'm very disappointed as I expected my service to be better than this. Wonder what the problem is??
Reply from LifeStationJul 5, 2016
Nancy, I am pleased to inform you that we have taken action and sent out more reminder stickers for you and you should be getting them soon. We'll reach out in a few days to confirm that you've gotten them. Thanks for taking the time to write a review.
