Poor
Based on 94 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Quality online women’s clothing & accessories boutique. Everything you need at unbeatable prices. Free Shipping. Easy Returns. Award-winning service.
Lime Lush Boutique (limelush.com) has 94 customer reviews on Folks Told, with an average rating of 2.8 out of 5.
94 approved reviews, newest moderated first
Chell
Love this boutique. On trend styles. Fast shipping and great customer service.
Reply from Lime Lush BoutiqueMay 23, 2024
Hi Chell! Thank you for sharing your 5 star review! We're glad to know you had a positive experience with us. We look forward to helping you in the future! Kind regards, Lime Lush Support M-F, 9 AM-5 PM MT [email protected] (747)200-5463
Joanne B.
Complete SCAM! Do not order from this company. Still waiting on a partial refund after two orders were never delivered. SCAM!!!!!!
Reply from Lime Lush BoutiqueMar 6, 2024
Hi Joanne, We are so sorry you have been affected by the fraudulent company pretending to be LimeLush. This has been a nightmare for many of our customers. We strongly recommend disputing the charge with your cardholder and reporting the incident. In the future, Please remember to ALWAYS check the URL when shopping and only shop from our official website, https://www.limelush.com/. Again, we sincerely apologize for any distress this has caused you. Should you have any questions or need assistance, please don’t hesitate to reach out. We're here to support you! Kind regards, Lime Lush Support M-F, 9 AM-5 PM MT [email protected] (747)200-5463
Betty H.
I had the same exact issue as everyone else! Ordered, never received, sent again, still nothing only to be offered partial refund!!!!!! These people need to be shut down!!!!!!!
Reply from Lime Lush BoutiqueMar 5, 2024
Oh no, we are so sorry! It is very frustrating how many people were affected by the fraudulent website pretending to be LimeLush. Hopefully you have already contacted your cardholder and disputed the transaction. If not, we strongly recommend you do that. Please, in the future, when shopping, remember to ALWAYS check the URL and only shop at our official website, https://www.limelush.com/. If you have any concerns or questions about anything please reach out to us, we would love to chat! Kind regards, Lime Lush Support M-F, 9 AM-5 PM MT [email protected] (747)200-5463
Alicia C.
Order supposedly sent twice. Tracking says delivered both times, but I have not received. Company refuses to refund payment. Blames it on the shipping company. DO NOT ORDER FROM THEM!
Reply from Lime Lush BoutiqueFeb 27, 2024
Hi Alicia, Thanks for sharing your concerns! I am so sorry for the inconvenience this has caused you. Your experience doesn't align with the level of support our team strives to provide. Please reach out to us with your order number as there have been fraudulent websites pretending to be Lime Lush. We want to make sure this is taken care of properly. Again, we sincerely apologize for any distress this has caused you. Should you have any questions or need assistance, please don’t hesitate to reach out. We're here to support you! We look forward to hearing from you, Lime Lush Support M-F, 9 AM-5 PM MT [email protected] (747)200-5463
Kara P.
They do not allow exchanges. What company doesn’t do an even exchange in 2024?!? I won’t buy from them ever again. Getting a refund takes forever and even if you pay for the insurance so you get a free return label you still have to package it to return and bring it to FedEx. Too much of a hassle. The return envelope should be included when you pay for it.
Reply from Lime Lush BoutiqueFeb 27, 2024
Hi Kara, thank you for reaching out! I am so sorry for the frustration this has caused you! Since Lime Lush is a small company, we do not order large quantities, which makes exchanges near impossible as we sell out of our items fairly quickly. I know this is frustrating as online shopping can be tricky. It might be best to order multiple sizes and send back the ones that do not work. I know returns can be inconvenient, we try to make things easier by using poly bags that are reusable and resealable. All you need to do is put the items you do not want back in the bag and re-seal with the self-adhesive tab. If you have any questions we would love to chat with you! Again, thanks for reaching out! Kind regards, Lime Lush Support M-F, 9 AM-5 PM MT [email protected] (747)200-546
Ortega C.
No offense to everyone here but it doesn't hurt to do a little more research when you're spending money on something online. Always check socials, their updates, maybe YouTube reviews, etc. Anything that possibly legitimizes their business. It took me a minute to go to their Instagram and see their announcement that a fake website is using their name and double-check the link as they stated. Legit one is just Limelush, NOT Lime-Lush-Boutique in the URL. I ordered on January 21st, the item was shipped on January 23rd, received my item on January 26th. Items were just as described and pictured and the quality was just fine. No problems whatsoever. It's hard for me to grasp how so many people here failed to do their due diligence and blame the company for it. 5 stars, cute clothes, simple shopping. That's literally it.
Reply from Lime Lush BoutiqueFeb 27, 2024
Hi Ortega! Thank you for taking the time to share your experience with us! We are so glad you were happy with your order and were not affected by the fraudulent website. If you have any questions or would like to chat, please reach out! Kind regards, Lime Lush Support M-F, 9 AM-5 PM MT [email protected] (747)200-5463
Crystal
Scammers….ordered 2 pair of jeans on Thanksgiving received tracking info say’s package was delivered but never received the package. Emailed company multiple times and they always respond with a very long wordy email. Offered a 60% refund. What a joke!!! Lesson learned
Reply from Lime Lush BoutiqueFeb 28, 2024
Hi Crystal! Unfortunately, there have been fraudulent websites pretending to be Lime Lush Boutique. Please ALWAYS check the URL when shopping and only shop from our official website, https://www.limelush.com/. We are sorry you have been affected by this. We strongly encourage you to dispute the charge with your cardholder and report the incident. Should you have any questions or need assistance, please don’t hesitate to contact us. Kind regards, Lime Lush Support M-F, 9 AM-5 PM MT [email protected] (747)200-5463
Amanda
I ordered 3 pairs of $8 jeans despite the bad reviews.. well lesson learned. It took an entire month for my package to finally say it was “delivered” and yet, I still never received it. Contacted customer service and they spewed a bunch of bull about “maybe your neighbors have it” so I said they don’t. Then they tell me they can “offer me a 60% refund” so I inform them I’ll be writing a bad review for them and 3 seconds (literally) later they emailed again saying they “applied to their superiors” and were “able to get me a 90% refund” … interesting how they talked to their superiors so fast. Anyway I’m taking the 90% refund and learning a lesson. Don’t buy from here. So I’m just learning that I bought from LimeLush-Boutique, which is the scam website based off the real LimeLush. So I will leave my review to warn people, but change the rating since I had the wrong site.
Reply from Lime Lush BoutiqueMar 1, 2024
Hi Amanda! Oh, no! We are so sorry this happened to you. That is so frustrating! We are glad you realized it was a fraudulent website. If you have not already done so, we strongly urge you to dispute their charges and report the incident with your cardholder. In the future, to ensure a secure and authentic shopping experience, please verify the URL every time you shop and exclusively use our official website, https://www.limelush.com/. Again, we sincerely apologize for the trouble you've experienced. Your loyalty is valued, and if you ever need assistance, feel free to reach out. Kind regards, Lime Lush Support M-F, 9 AM-5 PM MT [email protected] (747)200-5463
