Excellent
Based on 616 reviews
LiveAgent4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LiveAgent is a top-rated help desk software that offers a comprehensive suite of customer support tools, including live chat, ticketing, and customer support functionalities. It allows businesses to seamlessly manage their customer inquiries and support tickets from a centralized platform, providing real-time communication and collaboration with customers. LiveAgent is highly regarded for its user-friendly interface, advanced automation features, and multi-channel support capabilities. It is widely recognized as one of the highest-rated software solutions for businesses of all sizes seeking to enhance their customer support operations.
LiveAgent (liveagent.com) has 616 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
616 approved reviews, newest moderated first
Azzahar Mohd N.
I'm sure it was the best way for you to know what the organisation with their wise and experience quality that help
Erik A.
Good package with competitive prices which gives you good value for money. Also great support when you need them. I would recommend them!
Jason
Has pretty much everything i want, only thing i woudl like to see is the ability to preview someone chat before accepting it, as we have to accept the chat then we see that it really needs to be dealt with by someone else. Apart from that its great
Johan H.
Comprehensive system that lets you handle tickets over email, chat and phone. Easy to work with and structure for your company.
mustafa
I will recommend LA for anyone looking for starting his ECCO enterprise system here's the rest of them search its ( integrations-and-plugins) , ready for you. Great support, live advice LA is a Hidden GEM for its pricing and support team, All the best
Steven G.
Recently i had a problem enabling chat in 60s my support member solved the problem and got to a working chat and waited to see it work. Thanks
Abdullah Bin S.
Their help desk are super supportive, prices are lower than other competitors.
Ville V.
LiveAgent is excellent help desk software with great features and superb support.
