LucidchartReviews of lucidchart.com

This is the best diagramming tool that I have used so far. In my opinion, the pricing is justified. Certainly better than Visio. Not sure what all the negative comments are about.

great software

they did a great job of refunding me. at first, i thought they wouldn't, but they did. ignore my first review. thanks

I've been using Lucidchart for the past 2-3 years, the app is very useful when it comes to making visual diagrams. Today however, I accidently got a pop up which offered 'one-click upgrade' of my plan, immediately charging me £40+. Upon quick Google, they claim to offer no refunds, however I proceeded to contact them and very soon I was refunded. This shows a very good service and customer service of this company, I passed on the feedback and hope they work on it!

Such excellence, I have never paid for anything yet but I have been using lucidchart to design effortless charts for business and I am so delighted! I am grateful. Super grateful. Reward good with good! They have done good! In fact, super well! Hats off! Thank you so much <3 Very grateful. Came on to just write this review. !

What a great app and I haven't even purchased anything. Super helpful Interface to create all sorts of diagrams. I have to say a huge thank you to the developers behind this website for making such a friendly interface and easy to navigate application. I have been able to easily create all UML diagrams I have needed for my university modules.

Given the previous reviews here and the supposed no-refund policy, I was expecting the worst when I got charged after failing to cancel my 'free' trial. But my experience ended up being great. I filled out the support ticket immediately and was granted a refund on the next work day. This of course doesn't diminish other people's experiences but if someone ends up in the same boat as I did, there is no need to despair right away.

I was unaware of my account being billed for their team plan ($540), and I contacted billing support for a refund. They got back to me & sent my refund within 8 hrs. Thanks trustpilot 🫡