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Lucky Orange Reviews | Read Customer Reviews of luckyorange.com

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IT & Communication
Lucky Orange

Lucky OrangeReviews of luckyorange.com

IT & Communication
8665 W. 96th St Suite 100, Overland Park, Kansas

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4.8

Excellent

Based on 654 reviews

Lucky Orange4.8

Reviews654 About Contact

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Rating breakdown

5 star91%
4 star6%
3 star1%
2 star0%
1 star2%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Lucky Orange

Unlock your website's full potential with Lucky Orange, the leading suite of conversion rate optimization (CRO) tools. If you're struggling to understand why website visitors leave without converting, our platform provides the answers. Watch real-time Session Recordings to see the entire customer journey, and use our Dynamic Heatmaps to visualize clicks, scrolls, and user attention. Our powerful features are designed to increase your conversions:Visitor Recordings & Replays: See your website through your visitors' eyes to uncover bugs and usability issues. Dynamic Heatmaps: Understand user behavior on any page, including pop-ups and dropdowns. Conversion Funnels: Pinpoint exactly where and why visitors drop off in the conversion process. Form Analytics: Optimize your forms by identifying fields that cause abandonment. Live Chat: Proactively engage with visitors to answer questions and guide them to purchase. Surveys & Announcements: Gather direct feedback from your customers to make data-driven decisions.Page Insights: Get an at-a-glance view of how each page on your website is performing, including page speed metrics. Installation is easy. One-click installation is available through our integrations with Shopify and BigCommerce or you can place the tracking code yourself in the header tag of your website. There's no need to manually configure which pages are tracked since our tracking code automatically captures visitor engagement with all pages of your website. No need to set up time-consuming snapshots or be forced to pick only a few pages to track.Join over 500,000 businesses that use Lucky Orange to improve their website's UX, increase lead generation, and grow their online sales.All plans start with a free trial with no credit card required to get started. Paid plans begin at just $39/month.

Lucky Orange (luckyorange.com) has 654 customer reviews on Folks Told, with an average rating of 4.8 out of 5.

Also known as: luckyorange.com
Website: luckyorange.com
Category: IT & Communication
Location: Overland Park, Kansas
Listed on Folks Told: 2026

Contact & location

(913) 735-9032
luckyorange.com
support@luckyorange.com
8665 W. 96th St Suite 100Overland Park, KS 66212

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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 99% of reviews.
Most recent review: October 2026.

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Lucky Orange reviews

654 approved reviews, newest moderated first

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Marcell B.
Oct 2, 2025
Great tool for understanding visitors
Lucky Orange has been very helpful in giving us insights into how visitors interact with our store. The heatmaps and session recordings are easy to use and provide valuable data. It really helps us make better decisions for improving the customer experience.
Reply from Lucky OrangeOct 3, 2025
Thank you for your review! Seeing exactly what your visitors and customers do and experience on your website through heatmaps and session recordings can make all the difference in improving your website and growing your business. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Jordan from Lucky Orange
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Sal
Sep 30, 2025
Great service!!!
Great service!!!
Reply from Lucky OrangeOct 3, 2025
Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Our team is just one email away! Cheers - Justin from Lucky Orange
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Hi M.
Sep 30, 2025
I’ve been using Lucky Orange for a few…
I’ve been using Lucky Orange for a few months now as a conversion optimization tool, and overall my experience has been very positive. Pros: Heatmaps & Recordings: You get instant insights into how visitors move through your site. Session recordings are especially useful for spotting where people drop off or get stuck. Form Analytics: Super helpful to see exactly which form fields cause abandonment. This helped me streamline my checkout process. Price-to-Value Ratio: Compared to competitors like Hotjar, Lucky Orange is often more affordable while still offering the same core features. Conclusion: Lucky Orange is an excellent choice for anyone who wants more control over conversions and user experience. It combines multiple CRO features into one platform and is especially appealing for small businesses and e-commerce sites that don’t want to juggle three separate tools.
Reply from Lucky OrangeOct 3, 2025
Thanks for leaving us such a thorough review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange
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Steve D.
Sep 29, 2025
I left lucky orange a few years ago (…
I left lucky orange a few years ago ( for no reason on their behalf) and have now returned it’s still fantastic and even more improved! You learn so much from it, it’s like the old days of watching your customers on the shop floor, it’s digital body language!!!
Reply from Lucky OrangeOct 3, 2025
Thank you for your review and welcome back! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange
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Danielle C.
Sep 29, 2025
I love that you can see exactly what…
I love that you can see exactly what the user is doing
Reply from Lucky OrangeOct 3, 2025
Thank you for your review! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Justin from Lucky Orange
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Aaliya
Sep 29, 2025
It’s such an insightful tool
It’s such an insightful tool, I can analyse my customers behaviour down to the last click and helps me optimise my site better for more conversions! The tool is also very simple to use, excellent UI.
Reply from Lucky OrangeOct 3, 2025
Thank you for your review! Being able to see what visitors do and experience on your website can make all of the difference in improving the customer experience and your conversions. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Will from Lucky Orange
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Valentin P.
Sep 20, 2025
Good application
Good application
Reply from Lucky OrangeSep 26, 2025
Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Our team is just one email away! Cheers - Jordan from Lucky Orange
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Isacco Di R.
Sep 18, 2025
Really useful!
Really useful! It helps me a lot to understand my website's traffic and visitor behavior. I recommend it!
Reply from Lucky OrangeSep 19, 2025
Thank you for your review! Love to hear that Lucky Orange insights gave you that front row experience to show you how visitors use your website. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
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