Excellent
Based on 654 reviews
Lucky Orange4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Unlock your website's full potential with Lucky Orange, the leading suite of conversion rate optimization (CRO) tools. If you're struggling to understand why website visitors leave without converting, our platform provides the answers. Watch real-time Session Recordings to see the entire customer journey, and use our Dynamic Heatmaps to visualize clicks, scrolls, and user attention. Our powerful features are designed to increase your conversions:Visitor Recordings & Replays: See your website through your visitors' eyes to uncover bugs and usability issues. Dynamic Heatmaps: Understand user behavior on any page, including pop-ups and dropdowns. Conversion Funnels: Pinpoint exactly where and why visitors drop off in the conversion process. Form Analytics: Optimize your forms by identifying fields that cause abandonment. Live Chat: Proactively engage with visitors to answer questions and guide them to purchase. Surveys & Announcements: Gather direct feedback from your customers to make data-driven decisions.Page Insights: Get an at-a-glance view of how each page on your website is performing, including page speed metrics. Installation is easy. One-click installation is available through our integrations with Shopify and BigCommerce or you can place the tracking code yourself in the header tag of your website. There's no need to manually configure which pages are tracked since our tracking code automatically captures visitor engagement with all pages of your website. No need to set up time-consuming snapshots or be forced to pick only a few pages to track.Join over 500,000 businesses that use Lucky Orange to improve their website's UX, increase lead generation, and grow their online sales.All plans start with a free trial with no credit card required to get started. Paid plans begin at just $39/month.
Lucky Orange (luckyorange.com) has 654 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
654 approved reviews, newest moderated first
Kgung
There was an error in Billing and the support staff was quickly able to reverse it and refund me the difference! Thanks guys!
Reply from Lucky OrangeNov 22, 2024
Our team is always on the case! We love impressing our users with our incredible technology and customer support. Thanks for your review, and we're here if you need anything else! Cheers - Justin from Lucky Orange
Kelly C.
very easy to use and getting great feedback
Reply from Lucky OrangeNov 22, 2024
There’s nothing quite like the feeling of seeing exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you can isolate the issue and fix it. We love to hear that you've found Lucky Orange easy to use. You've already been able to gain invaluable feedback, and we can't wait to see how you use it to grow your business. Thanks for your review, and we're here if you need anything! Cheers - Justin from Lucky Orange
Efe 8.
Wow! What an experience. I find lucky orange so useful for my business tracking . They have new interface. It is stunning. Really well done to team.
Reply from Lucky OrangeNov 22, 2024
We love when our users say "WOW!" after using Lucky Orange! Finding those "A-ha!" moments while looking at visitor behavior data can make an incredible difference in improving your website. Thank you for your review and kind words about our UI. We designed our current version to bring our five-star visitor behavior insights to our users in an easy-to-digest way. Thanks again, and don’t hesitate to reach out if you need anything! Cheers - Justin from Lucky Orange
Corinna
Emilia hat in 15 Minuten einen motivierten fixen rundumschlag über das Programm gegeben. Für explizitere Fragen während des Arbeitens müssen weitere Calls gebucht werden. Für den Start sehr hilfreich!
Reply from Lucky OrangeNov 22, 2024
Wir freuen uns sehr, dass wir Sie mit unserer Technologie und Unterstützung beeindrucken konnten! Unser Team hilft unseren Kunden gerne, das Beste aus Lucky Orange herauszuholen, und unser 15-minütiger Onboarding-Anruf ist eine großartige Möglichkeit, dies zu erreichen. Persönlich ist es auch eine wunderbare Gelegenheit für unser Team, mit unseren Kunden in Kontakt zu treten.😊Vielen Dank für Ihre Bewertung und dafür, dass Sie die Liebe zu Lucky Orange teilen. Zögern Sie nicht, sich bei Bedarf an uns zu wenden! Viele Grüße - Emilia von Lucky Orange
Alexandra G.
It was great! Emilia was super thorough with everything on the site that your service offers.
Reply from Lucky OrangeNov 22, 2024
I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customers’ success and are thrilled that we were able to impress you with our technology, onboarding, and customer support. Thank you for allowing us to be a part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking! Cheers - Emilia from Lucky Orange
Rafal O.
I been a Lucky Orange in the past and decided to comeback and use them for good now without any overcharge or paying for stuff you should not be charged. Very satisfied with service they provide.
Reply from Lucky OrangeNov 22, 2024
Thank you for your review, Rafal! Lucky Orange is designed to scale as your business grows, and every trial and plan gets access to our 20+ features. We're thrilled that we've been able to impress you with our pricing, technology, and support. Thanks again, and don’t hesitate to let us know if we can assist you in any way! Cheers - Emilia from Lucky Orange
Stefan O.
Very nice and engaged help with the ultimate primary goal of solving my problem. Many thanks once again!
Reply from Lucky OrangeNov 19, 2024
These are words that we love to hear! We are so glad that Lucky Orange has been able to play such an integral part in your conversion strategy. The more you learn about your visitors and what they experience, the more you can make data-driven updates that result in measurable success. Thank you for your review, and our team is here should you need anything else! Cheers - Emilia from Lucky Orange
Benny S.
I haven’t started fully using Lucky Orange yet, but the onboarding process has been outstanding. The team was professional, thorough, and took the time to explain all the features during our call. They made sure I understood how Lucky Orange could benefit my website and tailored the walkthrough to my specific needs. It’s clear that they care about their users and want to set them up for success. Based on this experience alone, I’m excited to start using the platform and see how it can help improve my website’s performance.
Reply from Lucky OrangeNov 19, 2024
I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! You said it best—we really do care about our users and want them to be successful both now and in the future. We appreciate the time you took to leave us a review, and don’t hesitate to reach out if I or my team can be of assistance. Happy tracking! Cheers - Emilia from Lucky Orange
