Excellent
Based on 654 reviews
Lucky Orange4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Unlock your website's full potential with Lucky Orange, the leading suite of conversion rate optimization (CRO) tools. If you're struggling to understand why website visitors leave without converting, our platform provides the answers. Watch real-time Session Recordings to see the entire customer journey, and use our Dynamic Heatmaps to visualize clicks, scrolls, and user attention. Our powerful features are designed to increase your conversions:Visitor Recordings & Replays: See your website through your visitors' eyes to uncover bugs and usability issues. Dynamic Heatmaps: Understand user behavior on any page, including pop-ups and dropdowns. Conversion Funnels: Pinpoint exactly where and why visitors drop off in the conversion process. Form Analytics: Optimize your forms by identifying fields that cause abandonment. Live Chat: Proactively engage with visitors to answer questions and guide them to purchase. Surveys & Announcements: Gather direct feedback from your customers to make data-driven decisions.Page Insights: Get an at-a-glance view of how each page on your website is performing, including page speed metrics. Installation is easy. One-click installation is available through our integrations with Shopify and BigCommerce or you can place the tracking code yourself in the header tag of your website. There's no need to manually configure which pages are tracked since our tracking code automatically captures visitor engagement with all pages of your website. No need to set up time-consuming snapshots or be forced to pick only a few pages to track.Join over 500,000 businesses that use Lucky Orange to improve their website's UX, increase lead generation, and grow their online sales.All plans start with a free trial with no credit card required to get started. Paid plans begin at just $39/month.
Lucky Orange (luckyorange.com) has 654 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
654 approved reviews, newest moderated first
Shirley
Emilia had the answers to the questions I asked. She was very kind and courteous.
Reply from Lucky OrangeJan 22, 2024
Thank you for your review and such kind words! I’m always happy to help. The more you learn about your visitors and what they experience, the more you can make data-driven updates that result in measurable success. Thanks again for your review, and we’re here should you need anything else! Cheers - Emilia from Lucky Orange
Tracy L.
Amazing Customer Service !!!! Fast Response and gave me information I needed that I could not work out how to do and set it up for me Thank You
Reply from Lucky OrangeJan 19, 2024
Those are words we love to hear! Helping our users get the most out of their Lucky Orange is a priority because the more you can see what people are doing on your website, the more you can make improvements that result in more sales and happier customers. Plus nothing feels better than finding ways that make your customer experience better than ever. Thanks for sharing the Lucky Orange love! We’re always here should you need anything! Cheers - Will from Lucky Orange
Rachel S.
Great support, very helpful. Thank you
Reply from Lucky OrangeJan 12, 2024
Thank you for such kind words! We strive to provide all of our customers with a great product and great support. Thank you again for sharing the Lucky Orange love, and we’re here if you have any questions! Cheers - Emilia from Lucky Orange
GT
I have not had too much time to review the product, but so far so good.
Reply from Lucky OrangeJan 12, 2024
Thanks for taking the time to leave us a review! As you continue to use the app, don't hesitate to reach out should you need anything! Thanks again and happy tracking! Cheers - Emilia from Lucky Orange
Max
I like this app a lot. It's very helpful to monitor my customers, find out where they leave my page, and improve it accordingly. I definitely recommend it!
Reply from Lucky OrangeJan 16, 2024
Seeing exactly what your visitors and customers do and experience on your website through session recordings and heatmaps can make all the difference in improving your website and growing your business. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review, and happy tracking! Cheers - Emilia from Lucky Orange
Sophie C.
Lucky Orange is very good. Any questions, their customer service replies are very professional and fast. It is very useful for website visitor analysis. It is highly recommended. I plan to pay for it.
Reply from Lucky OrangeJan 4, 2024
We’re so happy to be able to impress you with our customer support and our technology. Your kind words are greatly appreciated, and we love that you've been able to use visitor behavior to grow your business. Let us know if there’s anything we can do to assist you further, and thanks for taking the time to leave us a review! Cheers - Emilia from Lucky Orange
Mariah F.
I've had nothing but positive experiences with Lucky Orange. The insights we receive through the platform are informative to guiding changes we might want to make to our website. Support is also always prompt and helpful whenever we have questions.
Reply from Lucky OrangeJan 1, 2024
We’re thrilled you enjoy our customer support and technology! There really is nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. Thank you so much for this great review, and we wish you continued success! Cheers - Emilia from Lucky Orange
Cathy Z.
Having used this tool for a year. It is very helpful. It can let you see where your website traffic is from and your customers' movements.
Reply from Lucky OrangeJan 1, 2024
It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your store. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way. Cheers - Emilia from Lucky Orange
