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Lucky Orange Reviews | Read Customer Reviews of luckyorange.com

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IT & Communication
Lucky Orange

Lucky OrangeReviews of luckyorange.com

IT & Communication
8665 W. 96th St Suite 100, Overland Park, Kansas

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4.8

Excellent

Based on 654 reviews

Lucky Orange4.8

Reviews654 About Contact

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Rating breakdown

5 star91%
4 star6%
3 star1%
2 star0%
1 star2%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Lucky Orange

Unlock your website's full potential with Lucky Orange, the leading suite of conversion rate optimization (CRO) tools. If you're struggling to understand why website visitors leave without converting, our platform provides the answers. Watch real-time Session Recordings to see the entire customer journey, and use our Dynamic Heatmaps to visualize clicks, scrolls, and user attention. Our powerful features are designed to increase your conversions:Visitor Recordings & Replays: See your website through your visitors' eyes to uncover bugs and usability issues. Dynamic Heatmaps: Understand user behavior on any page, including pop-ups and dropdowns. Conversion Funnels: Pinpoint exactly where and why visitors drop off in the conversion process. Form Analytics: Optimize your forms by identifying fields that cause abandonment. Live Chat: Proactively engage with visitors to answer questions and guide them to purchase. Surveys & Announcements: Gather direct feedback from your customers to make data-driven decisions.Page Insights: Get an at-a-glance view of how each page on your website is performing, including page speed metrics. Installation is easy. One-click installation is available through our integrations with Shopify and BigCommerce or you can place the tracking code yourself in the header tag of your website. There's no need to manually configure which pages are tracked since our tracking code automatically captures visitor engagement with all pages of your website. No need to set up time-consuming snapshots or be forced to pick only a few pages to track.Join over 500,000 businesses that use Lucky Orange to improve their website's UX, increase lead generation, and grow their online sales.All plans start with a free trial with no credit card required to get started. Paid plans begin at just $39/month.

Lucky Orange (luckyorange.com) has 654 customer reviews on Folks Told, with an average rating of 4.8 out of 5.

Also known as: luckyorange.com
Website: luckyorange.com
Category: IT & Communication
Location: Overland Park, Kansas
Listed on Folks Told: 2026

Contact & location

(913) 735-9032
luckyorange.com
support@luckyorange.com
8665 W. 96th St Suite 100Overland Park, KS 66212

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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 99% of reviews.
Most recent review: October 2026.

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Lucky Orange reviews

654 approved reviews, newest moderated first

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Zara
Aug 25, 2023
Very informative and helpful team
Having had an introduction call for the lucky orange platform I feel very happy with the support offered by the lucky orange team. Emilia was super helpful and informative!
Reply from Lucky OrangeAug 25, 2023
Thanks for your review, Zara! I loved to assist users like you to get the most out of Lucky Orange. When you can really see what people are doing on your website, you can make changes to produce real results. Thanks again for your review, and happy tracking! Cheers - Emilia from Lucky Orange
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Mark A.
Aug 23, 2023
Great job
Helpful, concise, answered all my questions
Reply from Lucky OrangeAug 25, 2023
Thanks for leaving this review, Mark! We appreciate your business and are always here to help. Happy tracking! Cheers - Emilia from Lucky Orange
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Bradley R.
Aug 23, 2023
Great service
Great service! Simple and helpful for over 10 Years!
Reply from Lucky OrangeAug 25, 2023
Wow! Thank you for your business over the past decade and for sharing the Lucky Orange love with this review! We look forward to continuing to impress you with our technology and support. Thanks again for your review, and don't hesitate to reach out should you need any assistance! Happy tracking! Cheers - Kelsey from Lucky Orange
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Alex
Aug 21, 2023
Clean Interface & a Powerful Toolset
Have only done some early stage testing on LuckyOrange as yet, but so far so good - clean interface and a powerful toolset.
Reply from Lucky OrangeAug 25, 2023
Thanks for leaving us a review, Alex! Even in the early stage testing, we're thrilled that we've been able to impress you with our features and interface. If you need anything, don't hesitate to reach out! Cheers - Emilia from Lucky Orange
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chengcheng G.
Aug 16, 2023
Great product
Our company started using Lucky orange this year to check the actions of customers on our website. The product is intuitive and easy to use, which has helped us a lot.
Reply from Lucky OrangeAug 25, 2023
Nothing feels better than finding ways that make your customer experience better than ever. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review and feedback, and happy tracking! Cheers - Kelsey from Lucky Orange
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David K.
Aug 10, 2023
I recommend it!
It's a great tool for getting important insights on my business, that I would otherwise miss out on. Also, they have a very user friendly user interface. Easy to setup and lots of ways to get different perspectives on the collected data. Very helpful and friendly support as well! I contacted them for an issue, had a great call with J.D. and they found the solution the very next day. I'm glad I got Lucky Orange and I recommend it without hesitation.
Reply from Lucky OrangeAug 25, 2023
I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology, onboarding and customer support. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking! Cheers - Jordan from Lucky Orange
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Vanessa A.
Aug 9, 2023
Very responsive support team (lookin'…
Very responsive support team (lookin' at you, Emilia!) and this helped us get up and running with our website tracking right away. Have used Lucky Orange before and would recommend them to others.
Reply from Lucky OrangeAug 25, 2023
Thank you for your kind words and recommendation! We love to impress our customers with our technology and support. Seeing exactly what your visitors and customers do and experience on your website through session recordings can make all the difference in improving your website and growing your business. Thanks again for your review! We wish you continued success, and don't hesitate to reach out should we be able to help you in any way! Cheers - Emilia from Lucky Orange
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Rob S.
Aug 4, 2023
Impressed by the hands-on from this…
Impressed by the hands-on from this company. I was still on my trial and they did a live onboarding zoom call with Jordan who got right to the specific questions I had and demonstrated what can be done with Lucky Orange and how to do the things I needed. I don't think anyone else out there even has live support for paying customers, let alone a prospect. Very impressed with Jordan and felt well cared for. I'll be signing up.
Reply from Lucky OrangeAug 8, 2023
I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology, onboarding and customer support. Thank you for allowing us to be part of your website's journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking! Cheers - Jordan from Lucky Orange
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