Excellent
Based on 654 reviews
Lucky Orange4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Unlock your website's full potential with Lucky Orange, the leading suite of conversion rate optimization (CRO) tools. If you're struggling to understand why website visitors leave without converting, our platform provides the answers. Watch real-time Session Recordings to see the entire customer journey, and use our Dynamic Heatmaps to visualize clicks, scrolls, and user attention. Our powerful features are designed to increase your conversions:Visitor Recordings & Replays: See your website through your visitors' eyes to uncover bugs and usability issues. Dynamic Heatmaps: Understand user behavior on any page, including pop-ups and dropdowns. Conversion Funnels: Pinpoint exactly where and why visitors drop off in the conversion process. Form Analytics: Optimize your forms by identifying fields that cause abandonment. Live Chat: Proactively engage with visitors to answer questions and guide them to purchase. Surveys & Announcements: Gather direct feedback from your customers to make data-driven decisions.Page Insights: Get an at-a-glance view of how each page on your website is performing, including page speed metrics. Installation is easy. One-click installation is available through our integrations with Shopify and BigCommerce or you can place the tracking code yourself in the header tag of your website. There's no need to manually configure which pages are tracked since our tracking code automatically captures visitor engagement with all pages of your website. No need to set up time-consuming snapshots or be forced to pick only a few pages to track.Join over 500,000 businesses that use Lucky Orange to improve their website's UX, increase lead generation, and grow their online sales.All plans start with a free trial with no credit card required to get started. Paid plans begin at just $39/month.
Lucky Orange (luckyorange.com) has 654 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
654 approved reviews, newest moderated first
Chandra M.
Many tools available but Impressed and combine features with this tool.
Reply from Lucky OrangeAug 10, 2020
Those are words we love to hear! We love to be able to impress you with our range of features and hope that you’ll be able to continue to use Lucky Orange insights to make your website better than ever! Thank you for your five-star review, and we’re always here should you need anything! Cheers - Kelsey from Lucky Orange
Ankush P.
This is a very good app to check customer behavior. Gives great data + live chat feature is a game changer.
Reply from Lucky OrangeAug 10, 2020
Love to hear that you’ve been able to get so much from Lucky Orange! Being able to see how customers engage with your website and connect with them through live chat is invaluable in growing your website. We’re thrilled to be part of your journey and wish you continued success! Cheers - Kelsey from Lucky Orange
Erica O.
Great customer service
Reply from Lucky OrangeAug 10, 2020
We’re so glad that we were able to impress you with our customer service! Thank you for your review, and please let us know if there’s anything we can assist you with. Cheers - Kelsey from Lucky Orange
Frank
Kelsey always comes through. No ask is too small. Quick response time and easy to communicate. I highly recommend Lucky Orange, it's a great tool and the service is fantastic. Thanks Kelsey!
Reply from Lucky OrangeAug 10, 2020
Thank you for your kind words, Frank! I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad we’ve been able to impress you with our tools and customer service! We’re always here to support our customer’s success. Appreciate the recommendation, and don’t hesitate to reach out if we can be of service in any way. Cheers - Kelsey from Lucky Orange
Phillip S.
The product is excellent, provides realtime information highly valuable to our website and understanding how visitors interact with the site. As importantly, the customer service is excellent, they always get back to you and do so quickly, a great company.
Reply from Lucky OrangeAug 4, 2020
Thank you so much for your five-star review! We’re glad that you’ve been able to get so much from Lucky Orange. Understanding visitor behavior in real time to help you make improvements on your website is invaluable. We also appreciate your kind words about our customer service team - I’ve passed it along to share the praise. Let me know if there’s anything else I can help you with, and happy tracking! Cheers - Kelsey from Lucky Orange
Nick S.
Does exactly what it says and customer service is incredible!
Reply from Lucky OrangeJul 24, 2020
Thank you for this five-star review! We love to hear that getting a front seat to your customers’ online interactions has been able to help you grow your website. Always here if you need anything from our team! Cheers - Kelsey from Lucky Orange
KC P.
Lucky Orange is great, the system even give you sound notification when someone visit your website. It helped us map our audience, communicate with them timely. It's easy to setup and configure. Overall a user-friendly application.
Reply from Lucky OrangeJul 24, 2020
Accessing what your visitors and customers do on your website is so rewarding - our team loves the doorbell notification, too! We love to see how this insight from Lucky Orange helped you create a better visitor experience and grow your business. Don't hesitate to reach out with any questions you may have! Happy tracking, and thanks for your review! Cheers - Kelsey from Lucky Orange
Support Elite M.
Lucky Orange is one of the finest insight tool for your website, it has everything a business needs to thrive. Easy to Use and Affordable at the same time . Amazing responsive team and Support.
Reply from Lucky OrangeJul 20, 2020
Thank you for this glowing review! We’re glad you’ve been able to use our insights into visitor behavior to make a positive impact across your website and business. We love to hear these kind words, and we’re passed it along to our sales and development teams to share the love. We’re always here should you need anything! Cheers - Kelsey from Lucky Orange
