Rachel D.
Excellent service
Excellent service! Above and beyond.

Excellent
Based on 323 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lumberjack Direct is a distributor of select brand hardwood plank flooring. Our company is the product of a deeply held belief that hardwood can be both premium and affordable.Our products include hardwood flooring ideal for the commercial and residential markets. Our hardwood is made from sustainable woods sourced from locations across the world, our brands boast beauty that only time and nature can provide. Get the best hardwood brands right to your door with Lumberjack Direct.While our hearts are set on hardwood, we understand that there are other compatible options in the industry which is why we do our best to accommodate needs for LVP flooring with inventory from leading manufacturers. Armed with 50 years of experience in the hardwood industry combined, we brought Lumberjack Direct to life in 2016. Our deep belief in protecting the environment has driven us to incorporate pivotal technology into sustainability and revolutionizing the way flooring is enjoyed.
Lumberjack Direct (lumberjackdirect.com) has 323 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
323 approved reviews, newest moderated first
Rachel D.
Excellent service! Above and beyond.
Maria C.
never received what i order. update: Someone from there got in contact with me and made sure my order arrived and plus gave me a refund.
Reply from Lumberjack DirectAug 19, 2021
It was a pleasure speaking with you! We are happy you have updated your review in regards to your refund and order delivery. Although we did our best to take care of you, it was not enough to change your experience, and for that we apologize!
Michelle D.
I can't speak highly enough about this company. I have used them SEVERAL times and every experience has been top notch. Jacob, I appreciate your attention to detail, for making the buying process simple, the customer service support we recieve every time and how fast you respond to each of our request. Lumberjackdirect is the company to use!
Reply from Lumberjack DirectAug 19, 2021
Thank you so much!
Petro
Great price. Fast and free shipping. Quality product.
Reply from Lumberjack DirectAug 19, 2021
Thank you!
Julia S.
I cannot recommend this company enough. THEY ARE AMAZING. I took a long time picking my floors and when I finally did, I ran into some huge issues (product issues outside of Lumberjack Direct’s control). Jake was my savior in getting everything resolved. He took care of multiple flooring shipments/returns. To say he went above and beyond in making sure I was satisfied is truly an understatement. It’s hard to express in this review how grateful I am! HUGE thank you to Lumberjack Direct!
Reply from Lumberjack DirectAug 19, 2021
You're the best Julia!
John D.
Very responsive and great price….will be back.
Reply from Lumberjack DirectAug 19, 2021
Thank you John!
Kristi T.
Jake went above and beyond helping me get the flooring on time. I had a time crunch to finish my living room to match the rest of the house before the appraiser came. He made it happen. Ordered Wednesday night shipped overnight was here Friday afternoon for Saturday install. If I could give him Ten Stars I would. Thank you so much Jake. I will definitely recommend lumberjack to all my friends and coworkers.
Reply from Lumberjack DirectAug 19, 2021
Our pleasure!
Marion W.
Great customer service. Quick to respond to calls, emails and texts. Products arrived on time and in excellent condition.
Reply from Lumberjack DirectAug 19, 2021
Thank you Marion!