Trish R.
Good customer service
Good customer service. Good value .
Reply from Lumberjack DirectJul 24, 2025
Thank you!

Excellent
Based on 323 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lumberjack Direct is a distributor of select brand hardwood plank flooring. Our company is the product of a deeply held belief that hardwood can be both premium and affordable.Our products include hardwood flooring ideal for the commercial and residential markets. Our hardwood is made from sustainable woods sourced from locations across the world, our brands boast beauty that only time and nature can provide. Get the best hardwood brands right to your door with Lumberjack Direct.While our hearts are set on hardwood, we understand that there are other compatible options in the industry which is why we do our best to accommodate needs for LVP flooring with inventory from leading manufacturers. Armed with 50 years of experience in the hardwood industry combined, we brought Lumberjack Direct to life in 2016. Our deep belief in protecting the environment has driven us to incorporate pivotal technology into sustainability and revolutionizing the way flooring is enjoyed.
Lumberjack Direct (lumberjackdirect.com) has 323 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
323 approved reviews, newest moderated first
Trish R.
Good customer service. Good value .
Reply from Lumberjack DirectJul 24, 2025
Thank you!
Charles
I had a minor issue with my order; they took care of it right away to make sure everything was correct. My floor looks fantastic.
Reply from Lumberjack DirectJul 24, 2025
Thank you Charles!
Steve V.
Erykah’s customer service and advice is second to none! She would reply before and after hours with the passion to help! Lumberjack pricing and availability was outstanding as well.
Reply from Lumberjack DirectJul 24, 2025
Thank you Steve!
Cinda M.
Erykah made my experience choosing flooring a delight. She was conscientious. She stayed in close communication with me. I sent her a sample of my cabinets and she sent me her recommendations of flooring. The samples were big enough to get an idea of what the flooring will look like. Her customer service has made me a committed customer. I will be back. Thank you, Erykah..
Reply from Lumberjack DirectJul 24, 2025
Thank you for the glowing review!
Jeff G.
Was a great product with a great price. The service was amazing and they really worked with us to ship it when we were ready. They stored it for us until we were ready. Love the flooring and working with lumberjack direct.
Reply from Lumberjack DirectJul 24, 2025
Thank you Jeff!
Jennifer W.
Lumberjack Direct far exceeded my expectations. They easily beat the pricing of all the local retailers I asked. By up to $4 a sq ft!!! The customer service was far beyond what I asked for. Communicating to me and helping me pick a new flooring. They were so patient and kind! Who has those qualities anymore. Lumberjack direct does! I would choose them again and again!
Reply from Lumberjack DirectJul 24, 2025
Thank you Jennifer!
Eddie
Lumberjack Direct made flooring samples available at low cost and delivered them promptly
Greg
Very good communications… Fast delivery!!!Thanks!