Great
Based on 81 reviews
Luosophy4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Luosophy is a platform that offers in-season and genuine fashion and accessories from our partner boutiques in Europe at the best price. Through many years of extensive research and experience, Luosophy was created as a unique platform that provides a seamless shopping experience.Luosophy was founded in San Diego, USA from 2016 and has partnered with hundreds of high end luxury boutiques across Europe. After long term cooperation, we get a very good discount and the best quality guaranteed. That's why our price is unbeatable compared to other stores in the USA.Our business mission is to make our customers experience the wonderful sensation of satisfaction by seeing their expectations for buying luxury products realized, and exceeded. We realize that purchasing a high-end product is about the whole process, not just receiving your item.Although Luosophy still operates as a very unique type of platform we still continue to innovate and make changes, and we always welcome customer input to provide an unforgettable and high-level shopping experience.
Luosophy (luosophy.com) has 81 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
81 approved reviews, newest moderated first
Lauren S.
The entire experience was good. The price was excellent. The selection on the site was great. The delivery was only 1 week. Prompt and efficient service
Reply from LuosophyApr 24, 2026
Thank you for your great review, especially for a new website like us. We really appreciate it. Hope to serve you again in the future.
Mary
Authentic,luxury shoes I bought from Luosophy. Very satisfied with my purchase. Thank you so much, will buy again
Reply from LuosophyApr 24, 2026
Thank you for your great review, especially for a new website like us. We really appreciate it. Hope to serve you again in the future.
Marlon P.
Authentic en smoot delivery everything came good
Reply from LuosophyApr 24, 2026
Thank you for your great review, especially for a new website like us. We really appreciate it. Hope to serve you again in the future.
Carin E.
I was skeptical at first purchasing from this company as I’d never heard of them before. Entire process was great. I requested a size change after purchase and they were extremely accommodating. Shipping was fast and my item was fantastic. I will definitely purchase from them again.
Reply from LuosophyApr 24, 2026
Thank you for your great review, especially for a new website like us. We really appreciate it. Hope to serve you again in the future.
Rosanna M.
I can’t tell you enough how happy I am with this company. First off I was so nervous because it’s a company I’ve never dealt with and reviews can up in the air. I reached out through email before I purchased the bag of my dreams to see if they did trades and I received a response asap. Though they do not do trades the customer service rep helped me with a discount code to help me purchase my dream bag. I asked a few questions of concern and got answers then purchased my dream bag. I was told my bag would arrive within 5 days and I have the shop app which gives me a updated every day and shows me exactly where in the world my bag is at, and at every facility it reaches. I got it see my bag be shipped from Italy, then to Milan, then to the USA and then to my address within 5 days. I got it, it was packaged so carefully and it came with everything (dust bag, care cards and tags). I inspected the bag, took it to Neiman‘s Marcus and compared the bag they had to my bag I got, every detail was the exact same, I also got it authenticate for piece of mind and it came back 100% authentic. Honestly I couldn’t be happier and you will read some reviews that scares you and cause you to walk away from a great deal, don’t and give it a try! They are standing by their items are all authentic or they will refund you. To get a authentication done is what $10-$20? So why not! Thank you guys so much for helping me get my dream bag!
Reply from LuosophyFeb 22, 2026
Thank you for your great review, especially for a new website like us. We really appreciate it. Hope to serve you again in the future.
Hope C.
Great experience shopping with Luoshopy. I love their wide selection of brands and stylish pieces — there’s something for every taste. The ordering process was quick and easy, and when I had to make a return, the staff were incredibly helpful and made sure I had all the correct information. Excellent customer service and a stress-free experience overall. Highly recommend A+++
Reply from LuosophyFeb 22, 2026
Thank you for your great review, especially for a new website like us. We really appreciate it. Hope to serve you again in the future.
R K.
I purchased a Fendi scarf for $200 less than the retail price that was selling all over. The item arrived in less than a week!
Reply from LuosophyFeb 22, 2026
Thank you for your great review, especially for a new website like us. We really appreciate it. Hope to serve you again in the future.
Andrew D.
I purchased a jacket on their website. It was too small. I returned it and had to pay for the tarriff and customs fees . it cost me over $500. They can now sell the jacket to someone else and charge them for the taxes I already paid.
Reply from LuosophyJan 25, 2026
Sorry that we cannot refund the duty payment, because once the product entered the US, the import duty was paid to the government. Evan you returned it later, we can never get the duty back from the government. Therefore, we really cannot refund the duty amount. We understand there is a lot of frustration due to the new US tariff policy. We will do all our best to compensate our clients by lowering our product price. Thank you for understanding and sorry again.
