Excellent
Based on 721 reviews
Luvansh4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Luvansh is a diamond and fine jewelry company focused on disrupting traditional diamond industry pricing. By sourcing directly and eliminating unnecessary middlemen and retail markups, we provide certified lab-grown and natural diamonds, engagement rings, earrings, necklaces, bracelets, and fine jewelry at exceptional value.We believe buying diamond jewelry should be simple, transparent, and affordable. From loose diamonds and custom engagement rings to everyday jewelry, our mission is to deliver outstanding quality, honest pricing, and a customer-first experience that makes luxury more accessible.
Luvansh (luvansh.com) has 721 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
721 approved reviews, newest moderated first
Ashley C.
They are always quick to respond and ship out their merchandise. I have made several purchases from them and they do not disappoint.
Reply from LuvanshSep 24, 2025
We truly appreciate your continued trust! So glad to hear you’ve had great experiences with both our service and products.
maegan M.
very accomodating and understanding to my change of circumstance...
Reply from LuvanshSep 24, 2025
We’re glad we could be accommodating—thank you for your kind words!
Denise H.
I’m in love with my diamond stud earrings. I wear them often and love how versatile they are. I can wear them to work and also keep them on for my workouts without worrying that I’ll lose them and I love that they stay in place. They’re so elegant and sometimes I forget I have them on until someone compliments me on them. They sparkle on me and are so pretty. I feel like a more responsible person wearing lab created diamonds knowing where they came from and how they were created.
Reply from LuvanshSep 24, 2025
We’re so happy to hear how much you love your studs! It’s wonderful that they’re both elegant and practical for everyday wear, and we truly appreciate your kind words about choosing lab-grown diamonds.
Sadi
I bought a tennis bracelet from Luvansh a few months ago. I took it to the local jeweler to have it resized and all the “lab diamond” they claim to use showed up as moissanite. When I reached out to Luvansh they sent me an article on how some lab grown diamond show up as moissanite. How can I be sure these are real diamonds? Had I known this I would have never purchased from them!
Reply from LuvanshMay 9, 2025
Hi Sadi, We take your allegation very seriously and want to address it with full transparency. We assure you that the piece you purchased contains genuine lab-grown diamonds. Specifically, we use HPHT lab diamonds, which can sometimes test inconsistently on basic diamond testers—particularly pen testers or those purchased from platforms like Amazon. This is due to the presence of boron in HPHT diamonds, which can affect conductivity readings and lead to false negatives. At Luvansh, we invest in professional-grade equipment—three machines valued at $5,000 each—that accurately distinguish between Cubic Zirconia (CZ), Moissanite, Natural Diamonds, and Lab-Grown Diamonds. Every item we ship is thoroughly tested using this equipment to ensure authenticity and quality. We would never compromise our integrity or reputation by selling anything other than genuine lab-grown diamonds. That would jeopardize our entire brand and everything we stand for. If you’re still uncertain, we highly recommend sending your piece to an IGI-certified gemological lab for independent verification. We’re confident the results will confirm what we’ve stated. For any further questions or assistance, please email us at [email protected]. We're happy to provide detailed answers and clarify anything further. We take feedback seriously, and your review directly challenges our commitment to honesty—something we never take lightly. Sincerely, The Luvansh Team
Unhappy
Diamond tennis bracelet clasp broke, fell off, and was lost 5 months after purchase. Customer service did nothing for us. Over a thousand dollars down the tubes. Will never buy again
Reply from LuvanshMay 9, 2025
We’re truly sorry to hear about your experience and understand how frustrating this must be. At Luvansh, we take quality and durability very seriously. Our diamond tennis bracelets are designed with secure, double-locking clasps to prevent exactly this kind of issue, and it's very rare for something like this to happen. That said, we know that no system is completely immune to wear and tear over time. While our standard warranty covers manufacturing defects, we still want to make this right for you. We'd be happy to offer you a special discount on a replacement piece as a gesture of goodwill. Please reach out to us at [email protected], and our team will assist you personally. We truly value your trust and would love the opportunity to restore your confidence in our brand. Sincerely, The Luvansh Team
Al
Ordered 3 bracelets, received 2. Emailed back and forth for a week. At first they blamed the shipping company. They asked if I would like a refund or replacement. I said replacement. Then ghosted me for a few days until I said I would file a claim. Then they refused to do anything ~ no refund or replacement as they claim they sent all three bracelets. Don’t know what happened in between but I only received two. Very stressful situation.
Reply from LuvanshMay 9, 2025
We’re sorry to hear about your experience and understand how stressful this situation must have been. At Luvansh, we ship all orders fully insured via FedEx 2-Day Shipping, and we take photographic documentation of every package before it leaves our facility to ensure accuracy and accountability. In your case, our team provided you with photos clearly showing all three bracelets included in your shipment. FedEx tracking also confirms that the package was delivered to your specified address. We genuinely strive to provide a smooth and transparent experience for every customer, and while we did everything on our end to ensure a complete delivery, we understand how frustrating this must be. If you still need assistance, please don’t hesitate to reach out to us again at [email protected] — we're here to help however we can. Sincerely, The Luvansh Team
Sophie
Gorgeous earrings! Shipped fast as well.
Reply from LuvanshSep 24, 2025
So happy you love the earrings! Glad they got to you quickly too.
Skye M.
This was my first time EVER purchasing a diamond and I decided to go with Luvansh. Once I ordered, it shipped right away and came within 2 business days. Every time I need help the customer service is always exceptional and very responsive. I would highly recommend!
Reply from LuvanshSep 24, 2025
We’re honored to be part of your very first diamond purchase! Thrilled to hear you had such a smooth experience and truly appreciate your recommendation.
