Great
Based on 529 reviews
Mac Duggal4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Mac Duggal is a U.S.-based women’s fashion brand known for its evening gowns, cocktail dresses and special occasion dresses. Founded more than 30 years ago with a collection of just 10 dresses, Mac Duggal now designs thousands of styles sold through major department stores, boutiques and MacDuggal.com.Mac Duggal creates dresses for life’s most memorable occasions, including wedding guest dresses, modern mother-of-the-bride and mother-of-the-groom dresses, prom dresses, formal gowns and party dresses. The collection has expanded to include day dresses, petite and plus-size styles, a small selection of girls’ dresses and select bridal styles for second looks, wedding celebrations and non-traditional ceremonies. Dresses are available in sizes 0–24 on the Mac Duggal website.Guided by a vision to make every woman feel beautiful, Mac Duggal serves customers worldwide and ships from the United States to more than 100 countries.
Mac Duggal (macduggal.com) has 529 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
529 approved reviews, newest moderated first
Shelby G.
The dress arrived in less than a week which was fantastic! The fabric feels top quality which is always a risk when ordering on line. I also appreciated the dress arrived in a large box rather than squeezed into a small plastic bag. Very impressive! This dress will be worn to my son's wedding in May.
Michele O.
Very helpful with my return that was past the 14 day policy.
Tricia
Beautiful dress. Great quality. Easy to order. Fast shipping. Easy to return. Quick refund. ( I ordered 3 colors of same dress but only need one to wear!)
Cheryl B.
Beautiful dress & range of sizes. I am shopping from Australia- the delivery was very prompt. Your customer service were extremely helpful.
Angela G.
Excellent customer service.
kerry beck K.
Beautiful dressy dresses. Makes you feel Royal! Fabrics are gorgeous and intricate. Customer service is excellent! I trust this brand.
Amy
I purchased a $$738. Mac Duggal beaded gown yesterday, but it was too big on me so I wanted to return it immediately. To my dismay, there was ZERO information in the package on how to return the gown and NO Return Label! I sent (2) TWO emails to Mac Duggal customer service, but the AI bots were no help either. I had to call the Mac Duggal Customer Service number to get a RETURN LABEL. WHAT A HASSLE!
Reply from Mac DuggalMar 30, 2026
Hi Amy, Thank you for sharing your experience — we’re very sorry to hear about the frustration you encountered. We understand how important a smooth and immediate return process is, especially when an item doesn’t fit as expected. While our return instructions are available online and return labels are generated upon request, we recognize that this may not have felt as seamless as it should have in your case. Your feedback is truly valuable, and we will be sharing it with our team as we continue to improve the clarity and ease of our returns experience. We’re glad you were able to connect with our customer care team to obtain your return label, and if there’s anything further we can assist you with, please don’t hesitate to reach out. Warm regards, Customer Care Team
Tina Overby H.
Fantastic quality and really great customer service. Very helpful!!
