Excellent
Based on 141 reviews
Maclocks.com4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Maclocks.com is the leading manufacturer of security locks and display solutions for Apple devices, known for its World's Best Selling iPad Lock and Macbook Lock. With complete in-house R & D, Maclocks offers a wide range of iPad Locks, tablets locks ...
Maclocks.com (maclocks.com) has 141 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
141 approved reviews, newest moderated first
Ken
I had an issue - was resolved in one call. The lock I purchased is solid, and the customer support was terrific. Would recommend.
Reply from Maclocks.comApr 10, 2025
Dear Ken, We're so glad to hear that your issue was resolved quickly and that you're happy with both the lock and our customer support. Your recommendation means a lot to us! If you need anything else in the future, don't hesitate to reach out. Warmest Regards, The Maclocks Team
Kevin
This rolling kiosk works very well for my application. The cart rolls smoothly, has excellent stability (a tip-over would be very bad for the laptop mounted on its shelf) and has a clean and compact appearance.
Reply from Maclocks.comApr 9, 2025
Dear Kevin, Thanks so much for the great review! We're glad to hear the kiosk is working well for your setup and keeping things safe and smooth. Warmest Regards, The Maclocks Team
J H.
I bought a Maclock for my MacBook Pro about 10 years ago, so when I bought my new MacBook Pro, I knew I had to had to order one again. I travel doing genealogy and spend time in libraries and courthouses researching. It is a must to lock and secure your laptop. This is a GREAT product.
Reply from Maclocks.comMar 17, 2025
Dear Jane, Thank you for your continued trust in Maclocks! We're thrilled to hear that our product has been a reliable companion for your research over the years. Keeping your laptop secure while traveling is essential, and we're glad we could provide a solution that meets your needs. Safe travels, and happy researching! Warmest Regards, The Maclocks Team
John D.
Great product!
Reply from Maclocks.comFeb 10, 2025
Dear John Thank you! We're glad you like it! Let us know if you need anything. Warmest Regards, The Maclocks Team
Matthew B.
Lexus is amazing! She always helps me with any questions that I have. Recently, I had an issue with some missing keys. Lexus helped me right away and was able to help me order some new master keys right away. Thank you for all the help and the amazing customer service, I look forward to our future business!
Reply from Maclocks.comFeb 5, 2025
Dear Matthew, Thank you for your wonderful review! We're thrilled to hear that Lexus provided quick and helpful support. We appreciate your business and look forward to working with you again! Warmest Regards, The Maclocks Team
Harrison O.
Alec and Lexus helped me out in a last minute pinch. Very professional and great products, highly recommended!
Reply from Maclocks.comFeb 5, 2025
Dear Harrison, Thank you for your fantastic review! We're glad Alec and Lexus could help out. We appreciate your support and look forward to serving you again! Warmest Regards, The Maclocks team
Austin
Lexus very Helpful. Lexus was very helpful in fixing my issue. There was something wrong with the lock that we ordered. Lexus responded to my email inquiry regarding this issue and fixed the problem quickly. Set up a return and shipped a new replacement item. Very happy with this customer service! Thank you so much.
Reply from Maclocks.comFeb 5, 2025
Dear Austin, Thank you for your kind words! We're glad Lexus could quickly resolve the issue and provide a smooth replacement process. We appreciate your feedback and are always here to help! Warmest Regards, The Maclocks Team
Ken B.
Forgot to include locks for both mounts and then did not hurry to get them to me; took another week after I alerted customer service.
Reply from Maclocks.comJan 26, 2025
Dear Ken, We sincerely apologize for the inconvenience caused by the missing locks and the delay in getting them to you. As soon as we were alerted to the issue, we reshipped the locks via expedited shipping. Unfortunately, the delivery was delayed due to severe weather conditions. According to our records, the package should arrive tomorrow. We truly appreciate your patience and understanding, and we are committed to ensuring a better experience moving forward. Please don’t hesitate to reach out if there’s anything else we can assist you with. Warmest Regards, The Maclocks Team
