MadewellReviews of madewell.com

2.1

Poor

Based on 82 reviews

Madewell2.1

Rating breakdown

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

Shop Madewell for women's jeans, shoes, bags, t-shirts, dresses, and more. Free shipping and free returns for Madewell Insiders. Madewell

Madewell (madewell.com) has 82 customer reviews on Folks Told, with an average rating of 2.1 out of 5.

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Madeline J.
Mar 26, 2024
Quality of clothing has been declining
Quality of clothing has been declining
~
Dec 14, 2022
new customer - no shipping support
I have never ordered online from Madewell before, but this is a warning about the customer service. My package wasn’t delivered after two attempts by the post office (a separate story), and I contacted Madewell to see if they offered any support. They suggested I wait until the next delivery day for the Post Office to try again. This was not helpful, did not resolve my issue, nor did it show any support. I reached out after having already done this. So be warned - ship to the store if you need to. They use UPS SurePost which has many issues.