MadewellReviews of madewell.com

2.1

Poor

Based on 82 reviews

Madewell2.1

Rating breakdown

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

Shop Madewell for women's jeans, shoes, bags, t-shirts, dresses, and more. Free shipping and free returns for Madewell Insiders. Madewell

Madewell (madewell.com) has 82 customer reviews on Folks Told, with an average rating of 2.1 out of 5.

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Hippo
Aug 30, 2023
I think their clothing are good but…
I think their clothing are good but sometimes the design looks a bit boring so hope they develop more new styles to do
Becca
Jan 12, 2023
Great Customer Service – 4 Stars Because it Did Take a Few Communications to Resolve
I made a return on something that did not fit (and kept two other items that did fit), but due to inclement weather (blizzard that forced a city-wide driving ban – all the postal services were closed) was unable to drop in the mail on time (I was only a few days outside the accepted window.) Initially they did not honor the return policy and issue the refund – I received a gift card which was fine, but I really didn't want nor need anything else. After a few communications and explaining my situation we were able to resolve the issue and get a full refund to my credit card.
susie L.
Jul 1, 2021
Love the brand and comfy clothes
Love the brand and comfy clothes. I'm always opening their emails and look forward to the sales!