The Mad Matter, IncReviews of madmatter.com

Reply from The Mad Matter, IncAug 25, 2017

Hi Mike, Sorry you are unhappy with the Colorstar floor mats you ordered. I wish you would have reached out to us to make this right with you before beating us up. :) We want you happy. To be straight with you, floor mats should be thin to be in compliance with the Americans Disability Act (ADA). According to the ADA here should not be more than a 1/4" height elevation between walk surfaces and the Colorstar falls within these parameters. As for the mats not being 4' x 6', we try to let people know that due to the manufacturing process, it is rare that mats will actually have a finished 4' x 6' size. We state that on the product page to alert customers of this. That said, we want you happy. Please reach out to us and let us know what we can do to make this right with you. Just like the Ace Hardware store you run in Neenah, WI, we would like to keep you as a customer. Let me know what we can do. Thanks, Gary D. Storz - The Mad Matter, Inc.