Poor
Based on 202 reviews
Magical Vegas2.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Magical Vegas Baby! Our Mega-Online Casino never sleeps, we are open 24/7 serving you with a larger than life online gaming entertainment! Magical Vegas is all about the superlatives - our site hosts the hottest online slots, adrenaline-racing live casino games, and table and card games from industry-leading providers including NetEnt, Novamatic, Microgaming and Scientific Games all in the palm of your hand! We’ll spoil you with a welcome bundle to get your heart racing! Our players' satisfaction is what matters to us! That’s why we have a special loyalty program in place for our regular players. Expect to be rewarded for your loyalty with the best loyalty perks. Our players are pampered with special promotions, bonuses, events and gifts.Magical Vegas is licensed and regulated in Great Britain by the Gambling Commission under account number 57924 for GB customers playing on our online sites. For customers outside of Great Britain, we are licensed by the Government of Gibraltar and regulated by the Gibraltar Gambling Commission under license numbers RGL 133 and RGL 134.
Magical Vegas (magicalvegas.com) has 202 customer reviews on Folks Told, with an average rating of 2.3 out of 5.
202 approved reviews, newest moderated first
John
playing on this site was better before.
Reply from Magical VegasJul 10, 2021
Hi John, Thank you for taking the time to review Magical Vegas and we're sorry to hear of your dissatisfaction with our site recently. If you would like us to investigate anything for you further, please do contact us via email on [email protected] and include details of your concerns. We look forward to hearing from you soon. Kind regards, Jack Magical Vegas Team
mandy F.
Used to love this site but now when i try to play it lets me play for so long then kicks me out continually have to try to log in again after every game and bonuses are few and far between really disappointing from what used to be a great site
Reply from Magical VegasJul 3, 2021
Hi Mandy, Thank you for taking the time to review Magical Vegas and we're sorry to hear of your dissatisfaction with our site. If you would like us to investigate this further for you, please do contact us via email on [email protected] and include details of your concerns. We look forward to hearing from you soon. Kind regards, Bethany Magical Vegas Team
Kiritto
No chance to win
Reply from Magical VegasMay 4, 2021
Hi there, Thank you for taking the time to review Magical Vegas, and we're sorry to hear of your recent experience. If you would like us to investigate any of your concerns further, we would kindly ask that you contact us on [email protected] and include full details of your concerns. We look forward to hearing from you. Kind regards, Beth Magical Vegas Team
Mike E.
Scam site. Support non existant. Avoid like the plague.
Reply from Magical VegasMar 26, 2021
Hi Mike, Thank you for taking the time to review Magical Vegas, and we're sorry to hear of your recent experience. If you would like us to investigate any of your concerns further, we would kindly ask that you contact us on [email protected] and include full details of your concerns. We look forward to hearing from you. Kind regards, Jack Magical Vegas Team
Martyn J.
Signed up deposited £50 to play with, not one feature. Deposited another £30 to play with, didn't even get a feature with that either. If you're not getting one single feature off of 80 pound then in my opinion it's a rip off site, don't even bother signing up with these if I were you. I certainly won't be spending any more with them. Didn't receive the sign up bonus that they advertised either. STAY WELL CLEAR!!!
Reply from Magical VegasFeb 5, 2021
Hi Martyn, Thank you for taking the time to review Magical Vegas, and we're sorry to hear of your recent experience. If you would like us to investigate your concerns further, we would kindly ask that you contact us on [email protected] and include full details of your concerns. We look forward to hearing from you. Kind regards, Lauren Magical Vegas Team
Campbell A.
All you bots giving this web site a 5 star rated review are use actually for real and not ome 5 star review says how much they made or what games the won big on no because its all about customer service bull crap my advise folk STAY AWAY!!!!!!! the gamea are laggy and slow and they are near inpossable to hit a bonus on and when you finally hit one or maybe even 2 your lucky if they pay even 10x no joke and for the copy and paste bots from this website about to respond with we are sorry for your experience but rest assured our machines are fair and use a number generated system blah blah blah use are scam artist plain and simple and future players dont say i didnt warn youif you deposit do it at your own risk
Reply from Magical VegasFeb 5, 2021
Hi there, Thank you for taking the time to review Magical Vegas, and we're sorry to hear of your recent experience. If you would like us to investigate your concerns further, we would kindly ask that you contact us on [email protected] and include full details of your concerns. We look forward to hearing from you. Kind regards, Lauren Magical Vegas Team
Sam G.
Following a slight mishap in my sign up with the intention of receiving 20 free spins I used the Magical Vegas live chat support feature and was introduced to Thomas. Thomas was very helpful and explained why he believed i did not receive the sign up offer spins. Seeing my disappointment Thomas was kind enough to offer a £10 bonus on behalf of the house which was a kind enough gesture as i was expecting to just receive the 20 free spins. The wagering requirements were explained and i parted the conversation a satisfied new member of Magical Vegas.
Reply from Magical VegasOct 26, 2020
Hi Sam, Thank you for your positive comments about the customer service you received from Thomas, and for taking the time to review Magical Vegas! We’re very happy to hear that we have been able to resolve your Welcome Bonus issue and hope that you continue to enjoy playing with Magical Vegas. Kind regards, Stephanie Magical Vegas Team
P R.
Received a flyer from magical Vegas through the post. It was for a free £10 to play certain games in the casino. Within those certain games there was a lot I liked and the wagering requirement was x20 which I thought was very generous. I enjoyed playing the games but on my iPad I did have problems with being logged out every so often and the games freezing. I did get very lucky and won £500. I was a little disappointed that I did not see myself win the £500 as the game froze and when I restarted the game the bonus was over and just showed me what I had won. I completed the wagering requirement and withdrew what I has won, customer services were excellent and paid me my winnings within 24hrs of me requesting. Excellent service, Thankyou.
Reply from Magical VegasSep 29, 2020
Hi, Thank you for taking the time to review Magical Vegas and congratulations on the win! We are very happy to hear that you have enjoyed your experience with us and hope that you continue to enjoy playing with Magical Vegas. Kind regards, Nicole Magical Vegas Team
