Excellent
Based on 420 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MainFaucet.com provides a selection of thousands of faucets and fixtures from which you can choose the perfect combinations for your kitchen or bathroom without having to physically visit any stores. In addition to huge inventory,prices are low and offer exceptional customer service to give an outstanding online shopping experience.
Main Faucet (mainfaucet.com) has 420 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
420 approved reviews, newest moderated first
thill
My wife and I bought 2 Fresca vanities from Main Faucet, their prices were the lowest by more than $100 plus there was no tax or shipping charges. We have 1 more bathroom to remodel and plan on purchasing more vanities from Main Faucet.
UnhappyCustomer
My item was on back order and it has never arrived. Not happy!
Reply from Main FaucetMay 30, 2015
We sincerely apologize for your sub-par experience. At any time, there are a number of products on our site that are "Backordered". These products are clearly marked as such on our website, and we give you an ETA based on manufacturer's expected availability. These ETAs are estimates and sometimes they get further delayed due to delays at the manufacturer. If for any reason you want to cancel your order, or cannot wait any longer, you can cancel your backorder any time before it has shipped and you don't get charged anything. I apologize again for the delays with your order and hope we see you again at MainFaucet.com
Mark M.
There are lot's of this style on the market. Prices vary wildly. I must admit, I bought this after a mind-numbing search and comparison. Reviews and price were right so I bought it. It looks great and works fine. Be careful about the glass corners. You can crack your dome if you don't pay attention. I put a couple slit clear tubing sections around those corners to ease the blow. Just be careful. The flue cover accommodates different ceiling heights, but it didn't accommodate mine. I will have to trim out the top 3" with a painted cove since neither cover fit the space. I could not stretch the base cover to 21". Oh well, nothing is perfect. Could have been the same with the "brand name" which cost twice as much and with the same specs. The LED lights are nice. Can't tell you how well the filter system works. Haven't fried any chicken yet.
Steve
Lovely product, good price, and fast shipping!
Barb G N.
Recently purchased glass shower door. The product arrived quickly and extremely well packed within a crate. Best price anywhere too!
Felipe
Their website says they have the products in stock when they actually don't have it at all. I call them to ask why they were taking so long to ship my order and they came up with the excuse that they been calling to double check on my delivery address ( I never received a single phone call) and my address was very clear on my order. They promised I should get my order within 5 more days after "confirming" my address. It took more than two extra weeks for the item to arrived, only after I told them I would cancel my order if I didn't receive it soon. After two phone calls and two stupid excuses I will never buy from this company again.
Joanne M.
Main Faucet charged my credit card but did not ship the product for nearly 6 weeks. Repeated inquiries went unanswered for weeks. Communication with your customers needs a great deal of improvement.
Chris
Ordered a vanity which shipped freight. Very nice looking, good quality unit. It shipped in a reasonable timeframe and was very well packaged. Upon unpacking, we found the stone backsplash broken. The customer service agents at Main Faucet, while a little slow in resolving the issue, weren't able to find a replacement, but were able to satisfactorily reimburse me for the broken piece.
