Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About The Matchmaking Company
Traditional dating is back in style for selective singlesAt The Matchmaking Company, our decades of matchmaking experience has taught us to stop chasing dating or technology trends, and focus on what really matters - our clients.Here is what we offer our clients.It’s our mission to get to know you, understand your relationship goals, and what you feel is most important in an ideal match. Using our time-tested process, our expert team of Professional Matchmakers will curate potential matches who they think share your key life values, interests, and life goals. With our private and secure process, you can date confidently. Stop wasting time or waiting for love to happen to you. Every Client has a Background ScreeningRelationship-Minded SinglesNo Wasted Time on Fake ProfilesGet Matched on Key Life ValuesYears of Personal Matchmaking SuccessLocal Offices and Local Singles Empower. Date. Find Love. Our matchmakers are passionate about your success and it shows in all they do!Our Company ValuesAuthenticityOur teams pride themselves on not only creating authentic, lasting relationships but also building authentic connections with their clients every step of the matchmaking journey.PassionWe lead with passion and integrity. The business is fueled on the passion of the people who work here, as well as the passionate connections we love creating.ProfessionalWe are a highly qualified team who believe in investing in each other, themselves, and their clients every step of the way to ensure curated lasting introductions.
The Matchmaking Company (matchmakingcompany.com) has 457 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
My matchmaking experience has been energetic & fun.
What makes my experience great is that it is fun and a happy meetup is next to certain since my matchmaking team does the preliminary work. From background check to financial status to actual 1st date advice my dating team has been accurate and helpful. I look forward to my next match
Reply from The Matchmaking CompanyAug 22, 2025
Thank you, Susan! We’re so glad to hear that you’ve found the process fun and energetic. Our team works hard to make sure each introduction is thoughtful and safe, and it’s wonderful to know that the support and guidance are making your journey enjoyable. We can’t wait for you to experience your next match!
LR
Logan R.
Abysmal
I signed up with Southwest Matchmakers (The Matchmaking Company) in mid-2022 after an uncomfortable high-pressure sales meeting with Ashlee. Despite my buyer’s remorse (over $6,000 later), I had high hopes and an open mind when I began my matchmaking journey. I can honestly say that after three years in this program, I would not, could not in good faith recommend this company to anyone. It has become very clear to me that there truly is no matchmaking involved in this company; it is purely the luck of the draw. I have repeatedly been matched not with individuals who meet my preferences, but with those who have just joined the program and are relatively in my age group. The pool is small; it is not sufficient to meet the hopes and desires of those who sign up for this service. I have met 11 people through this program over the past three years. Some (grown men, by the way) still lived with their parents, some were unemployed, some still did drugs recreationally… I was repeatedly matched with people who did not fit the age range, location, career type, or life goals that I desired. After a few matches, I began to dread receiving calls from Southwest Matchmakers, wondering what kind of person they were going to offer me next, what I would be settling for this time. I have been putting off writing this review despite my poor experiences, selfishly to avoid possible retaliation or to miss out on someone who COULD potentially be a match for me, but I cannot, in good conscience, stay quiet about this company anymore. Southwest Matchmakers is a great idea, in theory, and a true disappointment in reality.
Reply from The Matchmaking CompanyAug 22, 2025
Logan, thank you for your honest feedback. We completely hear you on why you’re feeling frustrated, and your experience matters to us. Please know we’ve genuinely been working hard behind the scenes to find someone who’s a great fit. Matchmaking isn’t always immediate, as we’re working within the realities of timing and availability, but our goal is always to deliver quality introductions with real potential.
We’ve been taking your feedback from past introductions seriously, and it’s helping us fine-tune the search. We’d rather take the time to find someone we believe you’ll truly connect with, rather than introduce you to matches that don’t align.
We’ll continue to stay in touch with updates, and we truly appreciate your patience as we move forward. To ensure we’re fully aligned, your Matchmaker will be reaching out to update your profile and confirm we have everything needed to continue selecting thoughtful introductions.
CV
Carmen van E.
Maya was amazing
Maya was amazing! I was nervous coming in and didn’t know what to expect but she really made me feel at ease.
Reply from The Matchmaking CompanyAug 19, 2025
Carmen, thank you for sharing your experience! We’re so glad to hear that Maya helped you feel comfortable and at ease during your visit. Taking that first step can be nerve-wracking, and it means a lot to know that our team could make the process feel welcoming and positive. We’re excited to be part of your journey!
JB
John B.
“Consider this your warning
“Consider this your warning: some lessons cost more than money.”
Thank God I didn’t hand over my credit card. The Matchmaking Company invited me in for an “intake session” that felt more like a sales pitch. The rep seemed friendly at first, praising my character and saying she was a great judge of people (bait). But when I asked about costs and said I wanted to research before committing, she snatched the brochure from my hands and rudely showed me the door.
Think about it: would you buy a car by giving your credit card first and asking questions later? Of course not. Any company that pushes you to pay before proving their value—and kicks you out for asking questions—is not worth your trust.
Afterward, I researched them myself: most reviews (around 85%) were negative. In the office, I only saw glowing five-star reviews. The truth seems carefully hidden—at least until they’ve charged your card.
Reply from The Matchmaking CompanyAug 18, 2025
Hi John, thank you for sharing your perspective. We understand that visiting our office for an intake session can feel intense, and we want to clarify that our goal is always to provide full transparency about our matchmaking process. The session is meant to answer questions, explain our services in detail, and help prospective clients determine if our program aligns with their goals. We never require anyone to commit on the spot, and we encourage everyone to research and consider their options before making a decision. We appreciate your feedback and will continue working to make the intake experience as clear and comfortable as possible.
NM
Nancy M.
It took my almost one year to actually…
It took my almost one year to actually build up the courage to come in but now I’m happy I did. Maya gave me a warm greeting, was thorough with all the information and was very professional.
Reply from The Matchmaking CompanyAug 18, 2025
Hi Nancy, thank you for sharing this! We’re so glad you finally took the step to come in, and even happier to hear that Maya made you feel welcomed and comfortable. Taking this leap can feel like a big decision, but you’re not alone and we’re here to support you every step of the way. Excited to be part of your journey!
DK
Daniel K.
Very helpful and compassionate
I've had quite a journey working with this company. Mine isn't over yet, but the people have been extremely helpful and compassionate and I've met many interesting people along the way. I have complete trust in the service. Highly recommended.
Reply from The Matchmaking CompanyAug 18, 2025
Daniel, thank you for sharing your experience! We’re so glad to hear that your journey with us has been positive and that our team has been able to provide the support and compassion you deserve. Meeting new and interesting people along the way is such an important part of the process, and we’re honored to have earned your trust. We look forward to continuing this journey with you!
JW
Jeremy W.
Better than expected
I was very nervous about coming to a matchmaking company because I havent dated in over two years but Maya made me feel very comfortable and answered all my questions thoroughly.
Reply from The Matchmaking CompanyAug 18, 2025
Jeremy, thank you for sharing this! It’s completely normal to feel nervous getting back into dating after some time, and we’re so glad Maya was able to make you feel comfortable and supported. We’re excited to continue this journey with you and can’t wait to see what’s ahead!
KR
Kristin
Maya was very professional
Maya was very professional, helpful, and informative. She also worked within my means which I really appreciate. This is a very emotional process and she made me feel comfortable with everything we spoke about.
Reply from The Matchmaking CompanyAug 14, 2025
Kristin, thank you for your kind words! We’re so glad to hear that Maya’s professionalism, empathy, and thoughtful approach helped you feel comfortable during such a personal process. We’re honored to be part of your journey and look forward to supporting you every step of the way.
