Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About The Matchmaking Company
Traditional dating is back in style for selective singlesAt The Matchmaking Company, our decades of matchmaking experience has taught us to stop chasing dating or technology trends, and focus on what really matters - our clients.Here is what we offer our clients.It’s our mission to get to know you, understand your relationship goals, and what you feel is most important in an ideal match. Using our time-tested process, our expert team of Professional Matchmakers will curate potential matches who they think share your key life values, interests, and life goals. With our private and secure process, you can date confidently. Stop wasting time or waiting for love to happen to you. Every Client has a Background ScreeningRelationship-Minded SinglesNo Wasted Time on Fake ProfilesGet Matched on Key Life ValuesYears of Personal Matchmaking SuccessLocal Offices and Local Singles Empower. Date. Find Love. Our matchmakers are passionate about your success and it shows in all they do!Our Company ValuesAuthenticityOur teams pride themselves on not only creating authentic, lasting relationships but also building authentic connections with their clients every step of the matchmaking journey.PassionWe lead with passion and integrity. The business is fueled on the passion of the people who work here, as well as the passionate connections we love creating.ProfessionalWe are a highly qualified team who believe in investing in each other, themselves, and their clients every step of the way to ensure curated lasting introductions.
The Matchmaking Company (matchmakingcompany.com) has 457 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
Today's experience was very good. It made me excited about the prospect of joining this program. Maya was very personable, and she was very pleasant to talk to. She knows her stuff!
Reply from The Matchmaking CompanyAug 13, 2025
Christopher, we’re delighted to hear that you had a great experience today! It’s wonderful that your conversation with Maya left you feeling excited about the possibilities ahead. She’s not only personable, but also truly knowledgeable, and we’re thrilled that she made such a positive impression. Here’s to the journey ahead!
JB
Jessica B.
Negative 1 mil!
Finally update: 8/21/2025
After my last update, the company reached out yet again. This time, they offered me $1,000—but only if I signed an NDA and updated my review. In other words, they wanted me to lie or hide my true experience in exchange for money. I refused and responded that the only fair resolution would be a full refund. Immediately after, they withdrew their $1,000 offer and sent me a threatening email.
At this point, it is clear this company is more concerned with controlling their online reputation than actually providing the service people paid thousands of dollars for. Instead of accountability, they resort to intimidation and manipulation. This is not how an ethical business operates.
I am leaving this update so future customers know exactly what they are walking into. My experience has been nothing but dishonesty, pressure tactics, and threats.
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Update 2: 8/19/2025!
After leaving my initial review below, the company reached out to me directly and offered $300 worth of “personal dating coaching” if I updated or removed my review. This raises serious concerns about the authenticity of the reviews posted here, since customers are being incentivized to alter their feedback. Reviews should reflect genuine experiences—not be influenced by payments or offers. I believe it’s important for others considering this service to be aware of this practice.
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Negative 1 mil!
I signed up with this matchmaking company in October 2023 with high hopes of finding a meaningful connection—ideally, my soulmate. Unfortunately, this experience has been extremely disappointing and feels more like dealing with used car salespeople than professionals genuinely interested in helping people find love.
They made all kinds of promises just to get me to sign up and take my money, but none of them were fulfilled. I’ve had seven so-called “matches”—each one completely incompatible and nowhere near the criteria I clearly outlined from the beginning.
One match was recently divorced, still referring to his ex-wife as “his wife,” and openly shared that he was dealing with an addictive personality. While he claimed to be sober, he also casually talked about smoking weed at age 45—hardly the stable, emotionally available partner I asked for.
What’s worse, the company is unresponsive—they rarely answer phone calls or follow up with care or intention. It’s clear they’re not invested in actually helping their clients.
This has been a complete waste of time and money. I strongly advise others to think twice before signing up. What they sell is a fantasy—not a service based on truth, care, or integrity.
Reply from The Matchmaking CompanyAug 12, 2025
Jessica, we regret to hear that your experience has not met your expectations. Our goal is always to help clients find meaningful, compatible connections, and every introduction is based on the preferences outlined at the start of membership. Matchmaking is a personalized process that evolves as we learn from each client’s feedback and refine future matches accordingly.
While we understand that not every introduction will be a perfect fit, we intend to approach each one with sincerity and care. We also want to ensure communication is timely, and we’ll review your account internally to address the responsiveness you’ve described.
We appreciate your feedback, as it helps us improve the service for all clients. Our team remains committed to supporting you in your search for the right match.
JV
Jonathan V.
Maya was great
Maya was great! She took the time and effort with me. Explained everything thoroughly through the process.
Reply from The Matchmaking CompanyAug 11, 2025
Jonathan, we’re so glad to hear Maya made such a great impression! She truly cares about giving each client the time and attention they deserve, and it’s wonderful to know you felt that effort. Thank you for sharing your experience!
DM
Deedee M.
Maya was very thorough
Maya was very thorough. Incredible experience! ….. very detail oriented….
Reply from The Matchmaking CompanyAug 7, 2025
Deedee, thank you for the kind words! We're so happy to hear you had an incredible experience and that Maya's thorough approach made a great impression. We'll be sure to pass along your appreciation to her. We're excited to continue supporting you on your journey!
MI
Mike
Maya went above to help me today!
Maya went above to help me today!
Reply from The Matchmaking CompanyAug 5, 2025
Thank you so much for your kind words! We're thrilled to hear that Maya went above and beyond to assist you, she’s a valued member of our team, and your feedback means the world. We’ll be sure to share your appreciation with her!
LZ
Lisa Z.
The service quality is awful due to the…
The service quality is awful due to the lack of competition. There were no pricing rules in this company.
First, the receptionist was rude and unprofessional. She said that I could just go back to my own country to date if you were not happy with our rules here. And she assumed that I had ADHD just because I talked a lot due to stress. She said if you couldn't make a decision there were many other clients waiting. I would never choose this company if I had a second thought.
Second, they don't even provide photos of those guys. It's totally blind. Then why did you take some photos for me? What was the point?
Third, they didn't actually follow the standards you filled out to select the guys. They just want to get the things done and get the money from you quickly.
In conclusion, it's not worth the money you spend. You will find yourself in a very passive position once you sign the agreement. You will regret.
Reply from The Matchmaking CompanyAug 5, 2025
Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience with our service left you feeling disappointed and unheard. Your concerns are taken very seriously, and we want to address them with care and transparency.
First and foremost, the behavior you described from our receptionist is completely unacceptable and does not align with our values or expectations of professionalism. We are currently investigating this interaction internally to ensure accountability and prevent similar incidents from occurring in the future. Every client deserves to be treated with dignity and respect, always.
Regarding the structure of our matchmaking process, our service is designed to prioritize privacy and meaningful compatibility over aesthetics, which is why client photos are not shared during the matching process. However, we understand this approach may not be for everyone, and we regret if it was not clearly explained or aligned with your expectations.
As for matching criteria, we do take client preferences seriously and strive to introduce matches based on the information provided during intake. That said, we also aim to introduce individuals who may align with your core values, lifestyle, and relationship goals, even if not every preference is a perfect match. If you felt your preferences were overlooked, we sincerely apologize.
We never want any client to feel that they were rushed or undervalued, and we apologize that your experience felt that way. Your feedback helps us reflect and grow, and we genuinely appreciate the opportunity to hear your perspective.
JB
Joe B.
Lerrer of recognition and appreciation for Janel
Janel, my matchmaker the go to representative has always been punctual in calling back to answer any questions
Reply from The Matchmaking CompanyAug 4, 2025
Thank you, Joe, for your kind words and recognition of Janel! We're so pleased to hear that she’s been prompt, responsive, and attentive to your questions throughout your experience. Janel truly values the relationships she builds with her clients, and your appreciation means the world to her—and to all of us. We're glad to have you in the program and look forward to what's ahead on your matchmaking journey!
NY
Nick Y.
I have really enjoyed working with…
I have really enjoyed working with Leighann as my matchmaker. She listens to what I am saying and uses my feedback to really find a great match for me. I even call just to say Hi because she is that warm and inviting. I have not found my match yet, but I know with Leighann on my side I will soon!
Reply from The Matchmaking CompanyAug 1, 2025
Thank you, Nick! We're so happy to hear about your experience with LeighAnn. She truly has a gift for making people feel heard, supported, and genuinely cared for—and it shows in every step of the matchmaking process. Your optimism and trust in the journey are exactly what makes love possible, and with LeighAnn in your corner, we’re confident great things are ahead!
